Fantastic, personable staff - as a first time landlady, I had so many questions and John and his team really took the time to explain the ins and outs to me. They found me a suitable tenant quickly and without fuss and their follow up service has been superb. I would wholeheartedly recommend Outlook to anyone looking for a property manager. I now live in a different city and I know that my flat is in safe hands. Also, the staff at the property management company that I have dealt with here in Manchester have been rude and shoddy, which makes me appreciate the work of Outlook even more.