Aug 18,2011
By: 'Jetset'
Aug 18,2011
252 people found
this helpful
I wish I had never come across David St James. We were treated rudely by staff to select a property. The day of the move-in, they informed us that the landlord didn't want us to move in any longer as they wanted to sell the property. This basically left us homeless. We then found David St James to be brusque and rude - The director said that his agency was put through hard times and did not show us any consideration.
If you find a property through this agency, ignore at all costs no matter how good it looks. They are simply not worth the headache.
Was this helpful? Yes
By: Customerservices
Sep 07, 2011
We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could be forward your comlaint to our customer service department ( we assure you this will be looked into in detail.

Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it never happens again. And if possible we want to try and remedy the problem with you.

Please be assured that all customers are important to us: we do review feedback from both tenants and landlords alike. And we wish to reassure you that we do not adopt an approach of 'money matters first.' We look forward to hearing from you.

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David St James

447 Roman Road Bow Tower Hamlets, London
Greater London
E3 5LX

0208 980 8172

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