Aug 11,2008
By: 'GF'
Aug 11,2008
0 people found
this helpful
From other reviews here, I must have had it good...

Completely unprofessional and incompetent people, particularly in the property management department.

I had problems with the central heating not working which was not resolved for 3 weeks and required me having to rant at their office before one of the Directors offered a solution and repairs were made. The staff are completely unreachable on phone at any time of the day (except when you want to make a payment).
Inspections were carried out quaterly, which turned out to be a needless farce considering the number of repairs required that were highlighted in the inventory check-out. Made me wonder what the point of the inspection was.
Getting meter readings on leaving was a disaster as their reading turned out to be completely wrong requiring Thames Water to get the correct reading themselves so as to close my account.
The final straw was having to chase up on the deposit only to find out on expiration of the legal 10days after agreement that they would just start processing it. Even worse, they wanted to charge
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Atlantis Property

23/24 Market Place Reading

0118 956 8888

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