We have been dealing with Roy Brooks on and off for a few years. When we first sold through them we became part of a broken, then collapsed chain. All the way through the sale process, we were well looked after by their "progressor" who kept a tight overview on the situation and made what was a terrible experience, a little more bearable. When it came to putting the house back on the market, they achieved a sale for us in just over 5 hours. We have now exchanged.