We have used Letters of Distinction for 5 years and have been extremely happy with the cost effective service they provide. We met Scott Littlefair personally 5 years ago before signing up and have had an excellent relationship with him ever since, and despite not having met the other staff, they all exhibit similar positive proactive characteristics. Communication is excellent and timely, new tenants have been found very quickly with virtually no void periods.
Regular inspections and feedback to the landlord are the norm. Rent net of costs are deposited into our account in a timely manner - we have never had any discrepancy with the accounts. Maintenance issues are resolved quickly with full communication of the costs involved.
We have used many other letting agents across the country for our other Buy to Let properties, and Letters of Distinction are the best by a big margin. We would happily recommend them to other landlords.