“I've been using estate agents for over 10 years in London ......”
1 Star Review
Dec 15,2014
By:
'Unhappy'
Dec 15,2014
Branch: London, 153 High Street
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: No
Postcode: SE15
Branch: London, 153 High Street
Lettings (as a Tenant)
Rent PCM: £950
Postcode: SE15
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I've been using estate agents for over 10 years in London and have never been served such poor service. They forced us to pay a cleaning fee because we had a cat and then charged us more for cleaning because we had a cat at the end of the tendency. The clean cost £180 and it was of very poor quality. The windows weren't even cleaned. The property management company thought the clean was so shoddy they reccommeded us to ask Acorn for a part refund. Of course, Acorn didn't want to know and denied doing an unsatisfactory clean and providing unsatisfactory customer service through broken promises.
Please, please please DO NOT USE ACORN. They'll pretend to be helpful at first and then their poor customer service will come out. And certainly don't agree to pay the £180(!) for their 'professional clean'
Awful service and so much extra stress!
What agent could do to change your mind?
See above
Attached Filesnbsp;
Comment on agent fees
Clean was to expensive for the poor quality
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