Having previously worked as an estate agent and property valuer understandably my expectation was set fairly high. However Horts Sales certainly exceeded that expectation. David Smylie handled our sale from viewing to offer accepted and Donna Paul chased our sale from offer to completion.
David was polite, helpful and not pushy in any way (a miracle when it comes to estate agents). He was happy to ask any questions to the vendor and seemed to have a good rapour with them.
Donna was absolutely fantastic. Our chain was quite long and due to those further up in our chain the delays dragged on and it seemed we were never going to move. However Donna was proactively able to provide us with clear and accurate information about what was going on (wether it was good or not) and helped push everything through so we could meet a date before we had to move out of our rental house. She even managed to get us some money from up the chain towards our rent payments so we could move early to meet a date suggested. She is a credit not just to Horts but to the reputation of all estate agents.
I would not hesitate to recommend the services of Horts Sales to anyone in Rugby thinking to buy or sell!