“Had nothing but trouble with this letting agency. It's the 4......”

Dec 10,2014
By: 'Upset Tenant'
Dec 10,2014
3 people found
this helpful
Had nothing but trouble with this letting agency. It's the 4th I've had personal experience with in Plymouth and the worst of those 4. The fees and add ons are too much, the rent ended up more than we were told when viewing, and the other person meant to be living here can't because the property is in bad shape and effects her health but still has to pay rent.

Communication from the office staff has been poor, it's taken a few months to get notice before people turn up wanting access to the property and I feel they don't take us seriously because we are students.

Would advise to look around, plenty of other properties in Plymouth. Only leaving a review because, ironically, they emailed and asked us to.
Comment on agent fees
Had to pay the fee for our deposit to be secured - other places I know of pay this for you. We had lots of additional costs around moving in time because of problems and mis-communication and were refused any good will gesture or compensation. Being charged a high rent for a property that isn't in fit or working order.
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Unity Lets

96 North Hill Plymouth

01752 223354

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