I can't disagree more with the negative comments that I have just read about Belvoir. I am in a single-sex partnership and have experienced no end of bigotry and discrimination from other agents in Basingstoke, but have found Belvoir to be absolutely wonderful. They were originally recommended to us by Polish friends, who coincidentally who had experienced similar discrimination elsewhere.
Whilst I have selected "I am a tenant" which was true, I am now in the process of moving through work and the house which we have recently bought will be given to Belvoir to manage as a direct result of the manner in which they managed the property we lived in.
Nothing was ever too much trouble, they always kept appointments, dealt with maintenance issues promptly and I can't imagine them ever entering a tenant's home without their knowledge and permission.
And, they are not lying when they say their coffee is good. Not only are they professional and accommodating, but they all (Laura especially) have a great sense of humour. Really great folk to deal with.