Winnard & Brown
Standish, WN6
4.3/5, 48 reviews
81% recommended
86% lettings valuation accuracy
86% lettings fee satisfaction



Property Features


“I have been very disappointed with the service of Winnard ......”

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Dec 06,2014
Minithumbdown
Craig
By: 'JRoseman'
Dec 06,2014
10 people found
this helpful
I have been very disappointed with the service of Winnard and Brown. This is the first time I have let a property so put the introduction of a tenant, collecting the rent and maintenance of the property with Winnard and Brown. However during the 5 months the property has been rented I have had to deal with the tenant on several occasions, arrange repairs myself and provide details of British Gas cover so the tenant could get repairs to the boiler done. Winnard and Brown also failed to inform the tenant before they entered into a rental agreement about certain problems. Stating that I had not put these in writing, I had assumed that having mentioned them to Winnard and Brown action would be taken, a novice error I will not be repeating. I strongly recommend that if you want a good service please use another agency.
What agent could do to change your mind?
Been more helpful in instructing me as a new Landlord Responded quicker to both my queries and those of my my tenant Been more diligent in assessing maintenance quotes
Attached Filesnbsp;
Was this helpful? Yes
By: Craig Winnard
Feb 07, 2018
We thank you for your comments and note that after making these comments you did actually use Winnard & Brown again.

Having looked into your comments further we understand that you provided the tenant with your contact details and so they did make contact direct with you without our knowledge. As a result you provided them with contact details of British Gas cover.

With regard to the 'certain problems' that you relate to, I did explain at the valuation and several times afterwards that you have a legal obligation as a landlord to maintain all parts of the building. It is regrettable that you did not agree with the same, but nonetheless the legal obligation remains and we always do our utmost to ensure that landlords comply with their obligations.
I trust that this clarifies all matters however if I can be of any further assistance then please do not hesitate to contact me on 01257 401205.

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Opening Hours
Address

Winnard & Brown
2/2a Market Street
Standish
Greater Manchester
WN6 0HN
01257 424305

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 86% 86% £360 £1,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 1 10 7 1 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

No Properties

“Excellent customer service...”

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Mar 13,2023
Minithumbup
Louise
By: 'Lyn'
Mar 13,2023
0 people found
this helpful
Recently had contact with Louise who was extremely knowledgeable, helpful, professional and courteous. Excellent customer service, a rarity nowadays. Would definitely recommend Winnard & Brown and Louise....
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“Courteous, knowledgeable and professional...”

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Jun 30,2022
Minithumbup
Zoe
By: 'Susan Gerrard'
Jun 30,2022
0 people found
this helpful
Winnard and Brown has been my letting agent for 7 years now. I have always found the staff to be courteous, knowledgeable and professional. The level of service and support has been first class, from tenant finding and referencing, to property maintenance and regulatory compliance, to ...
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“In all the years I have used Winnard and Brow......”

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Feb 22,2022
Minithumbup
By: 'Sandra'
Feb 22,2022
0 people found
this helpful
In all the years I have used Winnard and Brown as my Letting agent I have found them very professional in what they do and would highly recommend them to any prospective landlord....
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“I would highly recommend using Winnard and Br......”

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Feb 18,2022
Minithumbup
Darren
By: 'Geoff Whatton'
Feb 18,2022
0 people found
this helpful
I would highly recommend using Winnard and Brown. From a landlords point of view they have been extremely proactive in all aspects of what they do. Big thanks to Adele, Angela, Zoe and the rest of the team....
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“Excellent service...”

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Feb 11,2022
Minithumbup
By: 'Steve Toghill'
Feb 11,2022
0 people found
this helpful
We have had a number of rental properties under the full management service from Winnard and Brown for six years now and the overall service has been excellent. There are dedicated points of contacts for all aspects of the service including identifying, qualifying and securing ...
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“Excellent company to deal with - particularly......”

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Feb 10,2022
Minithumbup
Angela
By: 'Simon'
Feb 10,2022
0 people found
this helpful
Excellent company to deal with - particularly Katelyn and Angela in lettings who are both an absolute credit to Winnard and Brown!...
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“I would like to thank everyone at the agency ......”

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Feb 09,2022
Minithumbup
Angela
By: 'Tiwana Taylor'
Feb 09,2022
0 people found
this helpful
I would like to thank everyone at the agency especially Angela she has been amazing warm caring person who has really helped me find this property her warmth drew me in she an amazing and special person who deserves many roses...
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“Awesome Team...”

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Feb 09,2022
Minithumbup
By: 'Michelle Innocent'
Feb 09,2022
0 people found
this helpful
Winnard and Brown have been truly excellent in their service. They helped us through every step of the letting procedure from finding somewhere for us to rent up to the day we moved in. They helped us deal with a holiday in the middle of ...
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“Rental Property Review...”

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Feb 09,2022
Minithumbup
Adele
By: 'sheila'
Feb 09,2022
0 people found
this helpful
Very professional company. Thorough checks done on prospective tenants and contact in advance of expiration of letting term to ascertain landlord's wishes to ensure that tenancy continues or alternative tenant found....
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“Winnard & Brown are an excellent company to u......”

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Jul 27,2020
Minithumbup
By: 'Stuart'
Jul 27,2020
0 people found
this helpful
Winnard & Brown are an excellent company to use if you are a landlord like myself. I have always used their services and find them to be very professional and helpful. Would definately recommend....
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“Jared happy tenant......”

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Jul 19,2020
Minithumbup
Leanne
By: 'Jared'
Jul 19,2020
0 people found
this helpful
Recently moved into one of your letting properties. Found the staff to be really helpful and friendly especially Leanne Cahir and Angela who showed me round the property in the first place . Have used other agents but this move was hassle free and everything went ...
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“Have been a thoroughly pleasant and professio......”

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May 18,2020
Minithumbup
By: 'Tony'
May 18,2020
0 people found
this helpful
Have been a thoroughly pleasant and professional company to deal with from start to finish. Were instrumental in persuading the landlord to take us even though we had a dog. All repairs on the property carried out quickly and without fuss during the tenancy. We ...
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“Superb company who took care of all aspects q......”

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Aug 07,2019
Minithumbup
By: 'Simon'
Aug 07,2019
0 people found
this helpful
Superb company who took care of all aspects quickly and professionally. I’m an overseas landlord and this filled me with confidence....
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“Had no issues until I came to the end of a th......”

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Jul 14,2019
Minithumbdown
By: 'Nicola'
Jul 14,2019
8 people found
this helpful
Had no issues until I came to the end of a three and a half year tenancy when Winnard and Brown were very difficult in respect of me getting my deposit back...adding on unnecessary cleaning chargers and requesting a re-carpet clean as I went ...
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“Cowboys...”

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Jan 23,2019
Minithumbdown
Darren
By: '5a'
Jan 23,2019
2 people found
this helpful
Avoid at all cost to to a better letting agent at the end of your tenancy they will fleece you out of your deposit, staff tell you to do something then when you do it they lie saying they didn't say that then they say ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Craig Winnard
Mar 26, 2019
View all comments (1)
We thank you '5a' for your comments, however regret that we are unable to provide a specific response as we do not know who you are. We can clarify though that Winnard & Brown do not fleece anyone out of their deposit. It is our role to negotiate dilapidation's at the end of a tenancy between a landlord and tenant. We are bound by TDS regulations and if an agreement is not reached we are not legally allowed to make a deduction from your deposit. If you do not agree to a deduction the ...

“All Staff at the Standish office are fantastic!...”

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Jul 10,2018
Minithumbup
By: 'Stuart'
Jul 10,2018
2 people found
this helpful
Incredible service Fast, efficient and a pleasure to work with! Thank you for expertise in renting my property! Would highly recommend....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Craig Winnard
Aug 05, 2019
View all comments (1)
Thank you for your kind words and recommendation Stuart. ...

“Very satisfied customer...”

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Jun 10,2018
Minithumbup
Adele
By: 'Very'
Jun 10,2018
1 people found
this helpful
I have had the pleasure of using Winnard and Brown for the last eight years in their roll as property management specialists. They rent a small bungalow in the Wigan area for me and I have always found them to bu courteous, polite and professional. ...
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Comment on agent fees
Industry average agents fees just same as elsewhere.
Was this helpful? Yes

“Excellent full managements service...”

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Jun 10,2018
Minithumbup
Darren
By: 'Rachel'
Jun 10,2018
1 people found
this helpful
We have been using Winnard and Brown to let our property now for approximately 7 years and the service that they have provided has been outstanding. They have found new tenants for us quickly and efficiently and we have had very little to do which is ...
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Comment on agent fees
The fees are as you would expect.
Was this helpful? Yes

“'Always accommodating'...”

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Jun 08,2018
Minithumbup
Adele
By: 'Frank'
Jun 08,2018
1 people found
this helpful
I have been a landlord with a single property for 15 years. There have been 3 tenants during this period and thanks to Winnard and Brown's expertise the property has never had a vacant week. In addition my late mother's property was let for 2 years with the ...
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Comment on agent fees
Competitive. Obtained a reduction a few years ago on request
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“Good Service...”

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Jun 07,2018
Minithumbup
By: 'Paul'
Jun 07,2018
1 people found
this helpful
W&B have managed my property a few times - since 2005. As an overseas landlord i needed to be sure everything would be fine. They have always found me good tenants quickly, and communicated well with me regarding any issues....
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Was this helpful? Yes

“Brilliant company to deal with , that deliver what they say...”

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Jun 06,2018
Minithumbup
Craig
By: 'Joanne'
Jun 06,2018
1 people found
this helpful
I have always used Winnard and Brown for our properties over the years and still do today we have used them for every aspect of there services buying , selling and renting we're they have always been very friendly and extremely professional to deal with and ...
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Comment on agent fees
Good/ very fair fees
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“Reliability...”

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Jun 06,2018
Minithumbup
Craig
By: 'Nieldy'
Jun 06,2018
1 people found
this helpful
The company is totally reliable and honest, which are qualities that you need when asking them to manage your property. In addition, they are totally professional and nothing is too much trouble....
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Comment on agent fees
As you would expect, but it is worth every penny.
Was this helpful? Yes

“Review...”

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Jun 06,2018
Minithumbup
Craig
By: 'cachphrase'
Jun 06,2018
1 people found
this helpful
As a current client of Winnard & Brown's since 2005, I have found their service to be both professional and helpful in the handling of all matters concerning the tenanting of my property. My continuous dealings with Winnard & Brown as my letting agent is proof of my ...
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Comment on agent fees
I am very happy with this Agent's fees.
Was this helpful? Yes

“Fantastic service and support!...”

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Jun 06,2018
Minithumbup
By: 'Sugathan'
Jun 06,2018
1 people found
this helpful
Really pleased with the support given over the last eight years. Fantastic service! Would recommend this Agency to prospective landlords....
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“Customer Service...”

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Jun 01,2018
Minithumbup
Craig
By: 'Chris'
Jun 01,2018
1 people found
this helpful
I have been a landlord for fifteen years and Winnard and Brown manage four of my properties. During my time as a landlord, I have used many managing agents to look after my small portfolio which spans several areas of the UK, from Crawley to ...
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Comment on agent fees
Good
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“Top agents...”

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May 31,2018
Minithumbup
Darren
By: 'JB'
May 31,2018
1 people found
this helpful
Been with Winnard and Brown for about 6 years now ,having been a landlord for 25 years plus. My only regret is not having them as my agent sooner ,having suffered inferior agents previously ,who I always had to chase for money . The staff are very professional ,...
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Comment on agent fees
Happy with the fees charged .
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“Excellent full management seevice...”

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May 31,2018
Minithumbup
Craig
By: 'Lee'
May 31,2018
1 people found
this helpful
I have been genuinely impressed with the full management service, my apartment has never been unoccupied for more than ten days. Payment and responses are always swift - highly recommended. Lee...
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“Provide a fantastic service- property in safe hands!...”

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May 28,2018
Minithumbup
Stuart
By: 'Stuart'
May 28,2018
1 people found
this helpful
Efficient, reliable, friendly service! Winnard and Brown provide peace of mind that my property is in good hands! Thank you!...
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Comment on agent fees
Very reasonable fees for such a high quality service.
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“Highly Professional...”

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May 23,2018
Minithumbup
Darren
By: 'Jeff'
May 23,2018
1 people found
this helpful
Winnard & Brown have provided me with full management services on my leased properties for more than 10 years. They provide considerate expert advice and have the capacity and capability to quickly resolve any issues as and when they arise....
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Comment on agent fees
Fees are inline with market rates
Was this helpful? Yes

“mr david shawcross...”

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May 23,2018
Minithumbup
Darren
By: 'david'
May 23,2018
1 people found
this helpful
I have been with winnard & brown for the past 6 years, i have a management contract with them. they have been professional throughout the whole time and have dealt with my property perfectly, all i have had to do is confirm e mails, they do all ...
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Comment on agent fees
well worth the money - good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Winnard & Brown, Standish WN6 0HN



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