Oaklee Lettings
Bury, BL8
2.6/5, 15 reviews
40% recommended
100% lettings valuation accuracy
73% lettings fee satisfaction

“Very poor service. Contacted them on numerous occations regarding repairs ......”

Share on :
Aug 10,2011
Minithumbdown
By: 'Alfie5'
Aug 10,2011
1 people found
this helpful
Very poor service. Contacted them on numerous occations regarding repairs required to doors and windows that were there from day one and turns out 1 year later (still nothing done about the situation) that they didn't even contact the landlord to let them know of any problems. Many more problems with them and most of the staff seem to forget that Tenants and Owners are their customers and talk to them like rubbish. Don't bother with them if you want some service to the money you pay on rent each month, or like to be treated like a human being. (didn't even want to give them 1 star but unable to give them zero)
What agent could do to change your mind?
Try treating tenants like humans and remember they are also your customers, you may keep them for longer!
Attached Filesnbsp;
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Oaklee Lettings
124 Tottington Rd
Bury
Greater Manchester
BL8 1RU
0161 762 1127

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 73% £400 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 3 7 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“providing bispoke service with the local touc......”

Share on :
Oct 20,2020
Minithumbup
By: 'dad0675'
Oct 20,2020
0 people found
this helpful
providing bispoke service with the local touch and has three of our would recommend this service to anyone, has rent protection....
read full review
Was this helpful? Yes

“Excellent, friendly, reliable......”

Share on :
Jul 29,2020
Minithumbup
By: 'Paul Whitaker'
Jul 29,2020
0 people found
this helpful
I have been with Anne and her team, Carly and Debbie for the last 13 years. I would class myself as hands on and like to know exactly what is happening with my properties. I can truthfully say that I always receive excellent service. Boards and ...
read full review
Was this helpful? Yes

“We have been renting with Oakley lettings for......”

Share on :
Mar 11,2020
Minithumbup
By: 'Alicia kneale'
Mar 11,2020
0 people found
this helpful
We have been renting with Oakley lettings for nearly 3 years and I would highly recommend them. When the floods hit recently, it as Anne who alerted us very early on the Sunday morning that we was at risk of flooding, which gave us time to ...
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Sep 20,2018
Minithumbup
By: 'Happy Tennant'
Sep 20,2018
3 people found
this helpful
I had a problem with the plug socket in my sons bedroom so I phoned Oaklee and they sent the electrician round to fix it the next day. Anne and all the staff at Oaklee are always friendly and get problems sorted out promptly...
read full review
Was this helpful? Yes

“The worst customer service. They will let anybody let your ......”

Share on :
Nov 11,2017
Minithumbdown
By: 'Unhappy Landlord'
Nov 11,2017
5 people found
this helpful
The worst customer service. They will let anybody let your property and do not complete the relevant checks. Rude, abnoxious, unprofessional. Ann rang me several times shouting at me down the phone despite the fact I was paying her for her shoddy service. Would never ...
read full review
Was this helpful? Yes
By: Anne Campbell
Jul 14, 2020
View all comments (4)
Sorry to hear that your not happy with us, but unfortunately we cant understanding your writing. We cant help as we don't know what we have done or who you are ? Thank you for your comment from all at Oaklee lettings x ...

“Very rude, very unprofessional, don't seem to understand the law. ......”

Share on :
Apr 19,2017
Minithumbdown
By: 'Andrew'
Apr 19,2017
3 people found
this helpful
Very rude, very unprofessional, don't seem to understand the law. Its unsafe renting one of their properties. Rat infested, falling apart and filled with mould , I really hope they get shut down....
read full review
Comment on agent fees
Highest ive ever seen and I like to move alot. Greedy. Also against the law keeping parts of the bond to check the house.
Was this helpful? Yes
By: David
Aug 13, 2018
View all comments (1)
Estate agents in bury very professional and would recommend to anyone ...

“I have 5 properties that Oak lee look after for me, ......”

Share on :
Jun 17,2016
Minithumbup
By: 'Thompsonfamily'
Jun 17,2016
3 people found
this helpful
I have 5 properties that Oak lee look after for me, and I am more than happy with their service. 10 out of 10 to Anne & Sarah for a top quality letting agents....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes

“I have been a tenant with Oaklee Lettings for 2 years ......”

Share on :
May 18,2016
Minithumbup
By: 'Miss Smile'
May 18,2016
1 people found
this helpful
I have been a tenant with Oaklee Lettings for 2 years I had a boiler break down emergency, within 2 days I had a new boiler in my property, which I was very grateful off as I had a 4 week old baby....
read full review
Comment on agent fees
The fees which Oaklee charge are very fee as other agents I have been to charge a fortune.
Was this helpful? Yes

“Oaklee lettings are a disgrace to all letting agncys, very ......”

Share on :
Jan 18,2016
Minithumbdown
By: 'Angry ex tennent'
Jan 18,2016
3 people found
this helpful
Oaklee lettings are a disgrace to all letting agncys, very poor customer care they talk to you like your an idiot they left me in a house which was full of damp and mould and didnt care my family was getting ill they just want ...
read full review
Comment on agent fees
Fees bad waste of money
Was this helpful? Yes
By: anne campbell
May 18, 2016
View all comments (1)
the last tenants that lived at 21 Northfield are putting bad comments about oaklee lettings on because they were always late with their rent. yes their was a bit of damp, we at oaklee lettings do not have the authority to spend the landlord money on repairs without their authority. it was us that suggested if the landlord would not do the repairs we would do them a section 21 to help them move out. its funny since the new tenants have moved in we have had no problems with damp. ...

“They are the worst letting agent I've ever come across ......”

Share on :
Jun 30,2015
Minithumbdown
By: 'Angry tennant'
Jun 30,2015
2 people found
this helpful
They are the worst letting agent I've ever come across they are ignorant and very rude and also Never Wrong they made us give our months notice before we even secured another property and had that of fell through we would of been homeless I ...
read full review
Was this helpful? Yes

“The worst you can ever use will rip you off ......”

Share on :
Aug 31,2014
Minithumbdown
By: 'NeedNewHome'
Aug 31,2014
2 people found
this helpful
The worst you can ever use will rip you off tell you everything is the landlords fault and speak to you like you are nothing but dog poo in fact they respect that better than there tennants stay clear and if your in one of ...
read full review
What agent could do to change your mind?
Close up and then any one in any of your homes can have a better life
Attached Filesnbsp;
Comment on agent fees
Rent prices are higher than local average
Was this helpful? Yes

“One of the rudest, dishonest and totally incompetent letting agents ......”

Share on :
Jan 22,2014
Minithumbdown
By: 'willisstephen'
Jan 22,2014
3 people found
this helpful
One of the rudest, dishonest and totally incompetent letting agents I have ever encountered. Be warned this is a rogue company. They are now fortunately now on the police register due to an illegal activity complaint against them....
read full review
Was this helpful? Yes
By: anne campbell
May 18, 2016
View all comments (1)
well willisstephen I would love to know who has told you we are under police register for illegal activity but anybody out their please feel free to rig the police and check. this is again a tenant who has not paid their rent. ...

“Criminal - Terrible maintenance, will try to rip you off ......”

Share on :
Nov 22,2012
Minithumbdown
By: 'MRHONEST'
Nov 22,2012
1 people found
this helpful
Criminal - Terrible maintenance, will try to rip you off at every turn, think tenants are scum and will blame landlords for everything. DO NO USE...
read full review
What agent could do to change your mind?
LEARN SOME MANNERS AND ALSO THE MEANING OF THE WORD CUSTOMER SERVICE
Attached Filesnbsp;
Was this helpful? Yes

“Very poor service. Contacted them on numerous occations regarding repairs ......”

Share on :
Aug 10,2011
Minithumbdown
By: 'Alfie5'
Aug 10,2011
1 people found
this helpful
Very poor service. Contacted them on numerous occations regarding repairs required to doors and windows that were there from day one and turns out 1 year later (still nothing done about the situation) that they didn't even contact the landlord to let them know of any ...
read full review
What agent could do to change your mind?
Try treating tenants like humans and remember they are also your customers, you may keep them for longer!
Attached Filesnbsp;
Was this helpful? Yes

“Really really poor service, nothing but problems keep away if ......”

Share on :
Nov 17,2009
Minithumbdown
By: 'Jan33'
Nov 17,2009
1 people found
this helpful
Really really poor service, nothing but problems keep away if you want to rent your place correctly.....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Oaklee Lettings, Bury BL8 1RU


As Seen On

Find the Best Agent to
Sell or Rent Your Home