The way Prospect gets you to sign up with them as a vendor is by valuing your property much higher than other agents. Not necessarily a bad thing, as it gives you more scope for manoeuvre.
We were also told that they had loads of "investors" on their books who bought houses for investment purposes. We've seen ONE.
When signing up, the agent asked us what the most important thing was in selling a house. Our reply was "communication". The agent then said that communication was the ONE thing that Prospect was renowned for. Well I suppose they would say that.
Unfortunately, this is not the case. Lots of telephone calls with broken promises of returning calls, unanswered emails, and in our case a buyer who decided to change solicitors twice - the house is now back on the market.
Prospect have a total of 20 days left to sell our property - and we will then take great delight in switching to another agency.
If anyone asked me for advice, it would be "Don't use Prospect."
What agent could do to change your mind?
Kept their word regarding communication.