“An appalling company with disrespectful and unhelpful staff. After I ......”
1 Star Review
Dec 01,2014
By:
'Tom'
Dec 01,2014
Branch: London, 53 Drayton Green Road
Services: Lettings (as a Tenant)
Rent PCM: £960
Would you recommend?: No
Postcode: W5
Branch: London, 53 Drayton Green Road
Lettings (as a Tenant)
Rent PCM: £960
Postcode: W5
3
people found
this helpful
An appalling company with disrespectful and unhelpful staff. After I signed a lease for a property owned by a landlord whose extreme laziness and dishonesty only became apparent later, Drayton employees(when they made themselves available) would provide almost no help dealing with him or any difficulties I had, preferring instead to defend him and trivialize complaints.
I would strongly advise against using them
unless you want constant frustration, rudeness and disappointment!
What agent could do to change your mind?
1) Show respect to customer
2) At least TRY to help him/her
3) Don't persistently defend a shady landlord
4) Don't avoid potentially difficult or inconvenient calls or meetings
5) Don't make feeble and untruthful excuses to customers that a child wouldn't swallow
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I have read your review and I would like to say thank you for your opinion on us and we would like to apologies to you about the service you received from our company.
We can promise you a professional service next time in the future if you wish to come back to us again.
Kind Regards
Amrit Rattan