Stay away from Leaders!! They are very, very unprofessional, It was a horrible nightmare to live in an apartment managed by Leaders. After signing the Tenancy Agreement, the quality of customer service was below all standards and the quality of property management was really, really low. Finally, they try to charge extra fees and double fees. How anyone can trust to them - not a Tenant nor a Landlord
What agent could do to change your mind?
They should improve they customer service, respect their customers and finally, their activities are characterised by unprofessionalism. It seems that the challenges are not only managerial but there is a lack of knowledge needed from a Lettings Agency