Charlton, SE7
4.9/5, 256 reviews
98% recommended
98% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
87% lettings fee satisfaction
Conran Estates Greenwich

“Excellent agents, I wouldn't consider using any other. I have ......”

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Aug 06,2011
Minithumbup
By: 'Jo'
Aug 06,2011
0 people found
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Excellent agents, I wouldn't consider using any other. I have bought two properties with them and they are completely honest, straight talking and take thier time, delivering a really personal service. You'll wonder why you've put up with the rubbish service other agents provide once you've tried Conran!
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Opening Hours
Address

Conran
46 Charlton Church Lane
Charlton
Greater London
SE7 7AB
020 8293 0454

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £80,000 £870,000
Lettings 100% 87% £700 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 0 32 0 90 1 70 0 22 3
Areas covered
  • SE7
  • SE18
  • SE3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties
Images & Videos

“Sam helped us to get the sale done when we th......”

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Nov 25,2020
Minithumbup
Samantha
By: 'Jordan Grimmer'
Nov 25,2020
0 people found
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Sam helped us to get the sale done when we thought it wasn't going to happen. Very much appreciated service....
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“Sale of property...”

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Nov 25,2020
Minithumbup
Michael
Samantha
By: 'Nigel Porter'
Nov 25,2020
0 people found
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It has been a difficult year with the Covid issues ever present. Despite this, Sam and Michael were always on hand to provide honest feedback. Their guidance enabled us to exchange contracts successfully and we are now looking forward to moving. We also found using ...
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“Thank you to Samantha and the entire team...”

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Nov 12,2020
Minithumbup
Samantha
Michael
By: 'Elizabeth Charlesworth'
Nov 12,2020
0 people found
this helpful
Samantha has been incredibly helpful, reassuring and responsive throughout the whole process and the entire team were fantastic. We felt Conran really went above and beyond to support us as first time buyers, particularly in light of the delays that came with buying during COVID-19....
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“Sam is a brilliant agent. She was integral i......”

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Nov 07,2020
Minithumbup
Samantha
By: 'Kishan Rawlins'
Nov 07,2020
0 people found
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Sam is a brilliant agent. She was integral in helping us buy our first home together. She assisted us every step of the way with our purchase in dealing with a very difficult vendor. We are grateful for her help and guidance....
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“Thank you to Sam and Michael and the rest of ......”

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Oct 30,2020
Minithumbup
Samantha
Michael
By: 'Kerrianne Beynon'
Oct 30,2020
0 people found
this helpful
Thank you to Sam and Michael and the rest of the team at the Charlton office for making our house sale as smooth and efficient as could be. Professional service, very responsive, quick to resolve any issues or queries, we were kept well informed throughout ...
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“Conran Charlton...”

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Jul 20,2020
Minithumbup
Aidan
By: 'Andrew McBlane'
Jul 20,2020
0 people found
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Been using Conran for years, they are not cheap but they will find you a suitable good quality tenant and ensure all the paperwork, background checks and tenancy is in order. Edelyn Reynolds did a great job of following up on the all admin side ...
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“After one false start with a tricky buyer and......”

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Jul 15,2020
Minithumbup
Michael
Aidan
By: 'Victoria Thake'
Jul 15,2020
0 people found
this helpful
After one false start with a tricky buyer and a lengthy Covid Lockdown, Aidan was given our sale to handle. He was brilliant. He identified perfect new buyers quickly, he handled a packed (socially distanced) viewing day with complete professionalism and he's since gone above ...
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“Excellent Service during Lockdown...”

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Jul 08,2020
Minithumbup
Debbie
By: 'Mitch O'Brien'
Jul 08,2020
0 people found
this helpful
Debbie has always gone above and beyond for us, but this latest issue was resolved so quickly I can't believe it. Our oven broke down and we requested a repair. Within 2 hours, Alan the engineer had called me, arranged access and repaired the oven, all ...
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“I had a superb experience with Conran in Char......”

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Jun 22,2020
Minithumbdown
Michael
By: 'Sharie Omoragbon'
Jun 22,2020
0 people found
this helpful
I had a superb experience with Conran in Charlton from beginning to end! Of the four different estate agents that valued my property I decided to sell with Conran because they seemed most interested in the features that made my property unique and were the ...
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“Professional and easy to deal with...”

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Mar 19,2020
Minithumbup
Samantha
By: 'Paul O'Rourke'
Mar 19,2020
0 people found
this helpful
Dealing with Sam and her colleagues has been very easy, and I've found them quick to respond to any questions and queries. Professional service, I would recommend using them....
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“Thank you...”

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Feb 25,2020
Minithumbup
Samantha
By: 'Lucy Thiel'
Feb 25,2020
0 people found
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We still have a way to go on our purchase process but Sam has been extremely helpful so far - responds to our calls and queries and chases the other side where necessary. Very important! Looking forward to working together towards a speedy completion. Thank ...
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“They saved the day!...”

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Feb 11,2020
Minithumbup
Michael
By: 'Alex Harrold'
Feb 11,2020
0 people found
this helpful
These guys not only quickly sold our property for the right price but also made it easy to buy the one we wanted. AND when our buyers own sale fell through they swooped in re-sold it for them in one weekend before Christmas! We can't ...
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By: Oliver Powell
Feb 17, 2020
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Hi Alex, I am so happy to read your review, thank you for taking the time to write it. Christmas can be a busy time without the stresses of a sale falling through! I'm delighted the brilliant Charlton team managed to resurrect your sale. We wish you the very best in the future. Oliver Area Director ...

“All steps from initial viewing, through contr......”

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Dec 12,2019
Minithumbup
Anne
By: 'John Harper'
Dec 12,2019
0 people found
this helpful
All steps from initial viewing, through contract, deposit protection, inventory check-in, management inspection, procedures for reporting repairs and their being attention, through to final checkout procedures and deposit return were very clear and realistic. I always found the staff helpful, and the Property Manager kept ...
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“Prompt response, wonderful service, Rob was a......”

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Oct 28,2019
Minithumbup
By: 'Krishna Sapkota'
Oct 28,2019
0 people found
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Prompt response, wonderful service, Rob was amazing always there while I needed his help from beginning to end so can't ask for any more...
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By: Oliver Powell
Nov 11, 2019
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Hey Krishna, Thank you very much for the wonderful review. We look forward to further helping you in letting your new property. I am sure you will experience the same warm and professional approach from the letting team as you did from Rob. Kind Regards Oliver Area Director ...

“Great...”

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Oct 22,2019
Minithumbup
By: 'oskar'
Oct 22,2019
0 people found
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It has been a delight dealing with Rob. He kept us informed at all times on every step of the transaction and certainly did help us to make the process less stressful than it was by chasing all parties involve whenever needed. We were very ...
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By: Oliver Powell
Nov 11, 2019
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Hi Oscar, Thank you for taking the time to review Rob's work, we all really pride ourselves on providing world-class customer service and so it's lovely to hear when we hit the spot! Many thanks Oliver Area manager ...

“We just wanted to recommend a Conran who were......”

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Oct 21,2019
Minithumbup
Abbie
Michael
By: 'Jill Barfoot'
Oct 21,2019
0 people found
this helpful
We just wanted to recommend a Conran who were excellent from start to finish we were very impressed with the staff at our local Charlton Office that were ‘on the ball’ through the whole process to ensure that everything went smoothly with our sale and ...
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By: Oliver Powell
Nov 11, 2019
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Hi Jill, Thank you so much for recommending us! I am delighted that you were impressed with the staff. We spend a lot of time in training to ensure we all have what we need to provide a great service for our customers. Kindest Regards Oliver Area Director ...

“Outstanding service. Incredibly quick and pro......”

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Oct 10,2019
Minithumbup
Michael
By: 'Andrew Ward'
Oct 10,2019
0 people found
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Outstanding service. Incredibly quick and professional in all matters. The team were willing to provide detailed pre-arrangement advice and support with no guaranteed benefit to them. Went above and beyond the Fee coverage....
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“What’s pleasure it was dealing with Rob Walke......”

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Sep 28,2019
Minithumbup
Michael
By: 'Chris Bushell'
Sep 28,2019
1 people found
this helpful
What’s pleasure it was dealing with Rob Walker in the sale of a very difficult property. From first contact in February up until completion in September, Rob has acted in the most professional manner. It must be said that the Greenwich office conducted themselves ...
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“House sale...”

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Jun 19,2019
Minithumbup
By: 'Amanda and Bernard'
Jun 19,2019
0 people found
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We would like to thank the whole team, but particularly Rob, at Charlton for all their help and support throughout the sale of our house. Rob made all the enquiries necessary to keep us regularly informed of progress together with time scales, and it must ...
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Comment on agent fees
Reasonable for the service provided
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By: Oliver Powell
Jun 24, 2019
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Hi Amanda and Bernard, You made Rob's week with this beautiful review - thank you very much for taking your time out to do so. I hope the stresses of the sale are past you now, it can be a very stressful time and we do our best to try to keep a lid on the pressure. Thanks Again! Oliver Area Director ...

“A happy purchaser...”

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Jun 11,2019
Minithumbup
By: 'Gamal'
Jun 11,2019
0 people found
this helpful
Rob's calm manner and dedication to communicating with all parties continuously throughout the process, made the transaction run smoothly from when our offer was accepted through to exchange of contracts. Conran Estate Agents were very professional in our dealings with them. Thank you....
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Comment on agent fees
N/A
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By: Oliver Powell
Jun 17, 2019
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Hey Gamal, I'm delighted that Rob's world class customer service and brilliant personality worked well for your recent purchase. We are rightly very proud of Rob! Thank you for taking your time to review us and if ever you are passing please do pop in for a cuppa and a catch up. Kindest Regards Oliver Area Director ...

“Helpful and problem solver...”

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Jun 06,2019
Minithumbup
By: 'Mehmet Yasini'
Jun 06,2019
0 people found
this helpful
It was a pleasure to work with Conran thanks to Rob. As everyone knows it is a bit stressful process to rent in a busy property market. But Rob is really helpful and good problem solver. So it was good to work with him....
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Comment on agent fees
No agent fees
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By: Oliver Powell
Jun 10, 2019
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Hi Mehmet, I'm delighted that Rob delivered his usual world class service to you. Thank you very much for taking the time to review his work and we wish you the very best in your new home. Oliver Area Director ...

“Really Good Agents...”

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Mar 08,2019
Minithumbup
By: 'Jayne'
Mar 08,2019
0 people found
this helpful
I recently bought a flat via Rob and it was enjoyable working with Rob - everything was really clear - he chased things up when necessary and always kept me in the loop, I would definitely go back to Conran if and when I sell ...
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Comment on agent fees
not applicable to me
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By: Oliver Powell
May 13, 2019
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Hi Jayne, Thanks for taking the time out to leave this great review. I'm really happy that you are pleased with the services. Rob is a credit to Conran and we are very lucky to have him in board! Oliver Area Director ...

“Thank you Rob...”

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Dec 31,2018
Minithumbup
By: 'Vishwesh Bharati'
Dec 31,2018
0 people found
this helpful
This is the first time while I have gone through an agency to rent out a house in UK. Conran did made a smooth ride for me. Robert in particular went above and beyond to help me with everything I needed. Since I am the ...
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Comment on agent fees
Good
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“Super friendly and professional...”

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Dec 14,2018
Minithumbup
Abbie
By: 'Anabel'
Dec 14,2018
0 people found
this helpful
First time buyer with Conran Estates and the team especially Abbie are super friendly and professional. Very helpful and knowledgeable. They also recommended me good solicitors to help me with the daunting first time buying process. Cannot recommend them enough! Thank you again...
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Comment on agent fees
N/A
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“Service...”

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Nov 04,2018
Minithumbup
By: 'AC'
Nov 04,2018
0 people found
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We were extremely pleased with the service that Rob provided; the conclusion to exchange of contracts and completion was the most difficult and very time consuming that I have ever experienced. Rob went out of his way to ensure that an exchange and a completion ...
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“Buying Our First Home...”

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Oct 30,2018
Minithumbup
By: 'Liz Bruce'
Oct 30,2018
0 people found
this helpful
We have recently moved into our first home after many months of waiting....Rob was great always ready to answer my persistent queries in relation to the sale. The seller's dragged the chain massively but Rob was diligent and kept pushing them and kept us ...
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Comment on agent fees
N/A
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“Sale...”

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Oct 26,2018
Minithumbup
Michael
By: 'M'
Oct 26,2018
0 people found
this helpful
Michael led on the sales process. He was very supportive and proactive giving good advice to help us through the process and liaised with all parties involved in a timely manner....
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Comment on agent fees
I would assume that we were charged a standard amount with regard to fees.
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“We are very lucky, grateful and appreciative !...”

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Oct 23,2018
Minithumbup
By: 'Iglika and Viktoriya Karakusheva'
Oct 23,2018
0 people found
this helpful
Me and my sister are both so very thankful to Debbie Lewis for her outstanding help and understanding manner. All problems with the flat are being resolved in the best possible way and on time! Excellent customer service and communication. Highly recommend!...
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Comment on agent fees
Acceptable and reasonable fees
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“Excellent first-time buyer experience...”

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Oct 16,2018
Minithumbup
Nikki
By: 'AClifton'
Oct 16,2018
0 people found
this helpful
I bought my first property through Conran Estates Charlton and had an excellent experience. I cannot rate highly enough the personability, diligence and professionalism of everyone in the office: at no point was I left in the dark or my correspondance ignored, my requirements for ...
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Comment on agent fees
No fees - first time buyer.
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“Beyond brilliant!...”

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Oct 03,2018
Minithumbup
Abbie
By: 'Coralie'
Oct 03,2018
0 people found
this helpful
From the moment we met Abbie she was friendly and helpful. The whole process has been completely stress free and Im so glad we had Abbie looking after us!...
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Comment on agent fees
Good
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Staff picture Michael
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Staff picture Samantha
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Staff picture Anne
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Staff picture Jeff
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Staff picture Abbie
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Staff picture Aidan
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Staff picture Oliver Powell
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Staff picture Simon
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Staff picture Kelly
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 4:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:15 AM 23/10/2019 by allAgents

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Conran

Branch - Charlton, SE7