Problems from the start of the tendency.
Rooms were messy and in an unlivable state even though it was promised to us that it would be cleaned professionally. We had to paint the rooms out of our own pocket. The cleaner they hired were just an average cheap cleaner as opposed to their 'professional cleaners' they were said to hire.
Eurolink basically 'lied' about their issue with the landlord. This particular landlord had major problems regarding his mortgage which resulted to house being repossessed. We have found out from reliable sources that this had happened to landlord several times on multiple properties (also with eurolink). When we asked eurolink about this matter, they deny any knowledge of this. They have also said that they will no longer do business with this landlord but when we visited eurolink's website two months on, we still find property of this landlord advertised on their website.
The staff at eurolink reading were very rude and unprofessional in several occasions. Excuse like 'I didn't get the memo' were commonly used and inspections have been missed by staff. For the inspections that they did decide to turn up to, they just poked their head round the front room and left. Repairs took forever so we had to contact the landlord directly.
In conclusion, this agency is very poor and should be well avoided