“They are the worst company that I have ever had ......”
1 Star Review
Nov 22,2014
By:
'Lynne'
Nov 22,2014
Branch: Birmingham, 1 Sutton New Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: B24
Branch: Birmingham, 1 Sutton New Road
Sales (Prospective customer)
Postcode: B24
3
people found
this helpful
They are the worst company that I have ever had the misfortune to deal with. On w/c 10th November I called a total of seven times and not once did I receive a response. The customer Service skills are none existent. Constantly having to chase for feed back, inquiring about viewings. In 14 weeks we only had 3 viewings. They have no communications skills what so ever. Photographs on the net where appalling, and I had to provide them with better ones, which they then removed without my permission. Not turning up with clients and not bothering to inform us. We waiting in for two hours on one occasion and was assured they were coming. You guessed it, no-one, not even the agent appeared. Nor were we told. v They are unprofessional and rude, arrogant. I would not recommend them, nor will I deal with them in anyway shape or form. How they are still trading is beyond me!! If I were in charge of them I would sack the lot of them.
What agent could do to change your mind?
Tried doing their job would have been a good start!!!
Attached Filesnbsp;
Comment on agent fees
For the service I received, ie photographs, I took better on my phone and also had to provide them
3
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