Aug 04,2011
By: 'Stephanie Tahirih Walker'
Aug 04,2011
5 people found
this helpful
awful AWFUL experience with them, totally sold out every step of the way!! first, they told us one price for a property, then upped it because they told us the wrong monthly rate, then upped it again when i went to see it saying that 5 pounds more and we'd definitely have it, we put the deposit down and signed preliminary stuff then a week before we were due to move in, having avoided my calls and emails for a week before, dump us saying the landlord backed out. we got the deposit back and they said they took the landlord off their books but still...dont go there!! unreliable to the MAX!
What agent could do to change your mind?
errr...not backed out at the last minute leaving us HOMELESS?!?!?
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Was this helpful? Yes
By: Customer Services
Aug 05, 2011
That sounds like a really frustrating experience. We certainly don't want any of our customers to ever feel like this.
We'd like to look into exactly what happened. Can you kindly get in touch email quoting AA0003LET.

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(City/Docklands Office/Branch)3-5 Dock Street Tower Hamlets, London
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E1 8JN

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Branch - City Docklands, London, E1