Coastal Management Ltd
Hove, BN3
4.1/5, 87 reviews
78% recommended
0% lettings valuation accuracy
95% lettings fee satisfaction

“Coastal Management are by far the most unprofessional service of ......”

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Aug 02,2011
Minithumbdown
By: 'HRH'
Aug 02,2011
10 people found
this helpful
Coastal Management are by far the most unprofessional service of any kind that I have ever dealt with in my life. They lie, they cut corners, and they make false claims regarding damages. The flat I lived in was in a constant state of disrepair for the four years I lived there and all workmen sent round to carry out repairs came with the wrong information, wrong parts, or on the wrong day! I am in the process of taking this company to small claims court. They are severely unprofessional and will do anything to get your money!
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Opening Hours
Address

Coastal Management Ltd
99 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 723300

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 95% £506 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 64 17 0 0 0 0 4 2
Areas covered
  • SE5
  • Brighton and Hove
  • W14
  • London
  • BN25
  • Eastbourne, Polegate & Seaford
  • LL29
  • BN26
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“We rented with Coastal Management for 3 years......”

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Oct 22,2020
Minithumbup
Beth
By: 'Ben Lawrence'
Oct 22,2020
0 people found
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We rented with Coastal Management for 3 years with Beth as our property manager and she's always been helpful and quick to respond to questions and fast to get a plumber, electrician etc.. on the odd occasion when something has gone wrong. Would recommend....
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“Great letting agent...”

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Aug 25,2020
Minithumbup
Alice
By: 'Chris Baldwin'
Aug 25,2020
0 people found
this helpful
Great letting agent, rented a property for around 3 and a half years and dealt with Alex most of the time. Moving in was straight forward, communication was good and any maintenance issues were rectified quickly. Shame to have to move, but a pleasure to deal ...
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“Ive been moving flats multiple times over the......”

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Aug 07,2020
Minithumbup
By: 'Ben'
Aug 07,2020
0 people found
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Ive been moving flats multiple times over the last 8 years. Coastal has been the first management company that actually listens and solves any issues you have. I would be happy to rent a property through them again without a second thought....
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“Best agents I've ever had...”

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Mar 24,2020
Minithumbup
Alice
Luna
By: 'Genis Colom'
Mar 24,2020
0 people found
this helpful
I´ve been moving about flats for about 10 years, but with Coastal Management, this has been the first time I could see my agency being more than just a 3rd person. They were there when needed, and didn't take advantage of us by overcharging. Recommend 10/10...
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“Coastal are setting standards by which all other agents should be judged...”

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Dec 18,2019
Minithumbup
Alice
By: 'Sam Proud'
Dec 18,2019
0 people found
this helpful
Quite simply, I have never known such a pro-active and awesome renting agency. Big thanks to Alice, who is simply amazing at getting things done. All issues are dealt with immediately. Coastal are setting standards by which all other agents should be judged, and believe ...
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“Excellent! Coastal are always on-hand and any......”

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Nov 11,2019
Minithumbup
By: 'Caroline bowman'
Nov 11,2019
0 people found
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Excellent! Coastal are always on-hand and any issue is dealt with within 24 hours! I feel very lucky to be renting with such a decent company....
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“We have rented with Coastal for 2 and a half(......”

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Oct 31,2019
Minithumbup
By: 'Jack Lord'
Oct 31,2019
0 people found
this helpful
We have rented with Coastal for 2 and a half(ish) years now, and they have been nothing but fantastic! They have been really quick to respond to any issues (shoutout to Rosy Kear and Alex Beattie!) and we have never been left in a position ...
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“Excellent service....”

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Oct 21,2019
Minithumbup
By: 'Jay'
Oct 21,2019
0 people found
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Thanks to Cheyenne we were able to move into our apartment quite quickly. She's made everything simple and easy, and would recommend her for anyone else looking for a realtor....
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“Luna was excellent throughout some recent wor......”

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Sep 28,2019
Minithumbup
By: 'Molly Pratt'
Sep 28,2019
0 people found
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Luna was excellent throughout some recent works we had done on our flat. Always keeping us in the loop and making sure things were completed....
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“Prompt Service...”

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Sep 25,2019
Minithumbup
Alice
By: 'Claire Doherty'
Sep 25,2019
0 people found
this helpful
My boiler stopped working so I was unable to shower. I emailed Alice late at night and she was able to get a plumber over the next day who sorted the issue completely and quickly. I am very impressed with Alice and her speed at ...
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“Lack of empathy and distressing policy...”

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Sep 17,2019
Minithumbdown
By: 'Solomon Akpotozor'
Sep 17,2019
0 people found
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Everything went really well and fast except on the humanity side. We moved from Yorkshire to the South East Coast and I expected to sign the contract, make necessary payments and collect the keys. However, the agents insisted on seeing my wife face-to-face before they ...
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“Cheyenne was always so helpful...”

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Sep 07,2019
Minithumbup
By: 'Alex'
Sep 07,2019
0 people found
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Cheyenne always made sure any issues were dealt with quickly and nothing was too much trouble. During the 4.5 years I have rented through Coastal Management I have always been happy with the service they provide....
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“Cheyenne is excellent! She made the whole pro......”

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Aug 31,2019
Minithumbup
By: 'Dee Karagol'
Aug 31,2019
0 people found
this helpful
Cheyenne is excellent! She made the whole process very easy and was quick to answer all my questions (I had loads as this is my first rental). I needed some repairs done and she made sure they were all fixed the next working day. Couldn't ...
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“I work very closely with the girls from Coast......”

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Aug 19,2019
Minithumbup
By: 'Casey Freeman'
Aug 19,2019
0 people found
this helpful
I work very closely with the girls from Coastal management, special shout out to Cheyenne, Olivia and Alex. They are always so lovely and efficient, nothing but positive feedback. Would highly recommend!...
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“Cheyenne is a star...”

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Aug 12,2019
Minithumbup
By: 'Karolina'
Aug 12,2019
0 people found
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Since Cheyenne took over my block she went beyond and made extra mile being the agent. I can only be grateful for all her effort and all work she made and I think her hard work should be rewarded. Thank you for being so kind ...
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“Cheyenne was absolutely amazing during our mo......”

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Aug 08,2019
Minithumbup
By: 'yasmin'
Aug 08,2019
0 people found
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Cheyenne was absolutely amazing during our move! Could not of been happier with the service she provide us! I would highly recommend Coastal....
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“Always prompt to reply to any queries and ver......”

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Jul 18,2019
Minithumbup
By: 'Thomas'
Jul 18,2019
0 people found
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Always prompt to reply to any queries and very helpful. Friendly staff that kept me up to date with anything regarding my tenancy....
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“Alice was extremely helpful and responsive th......”

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Jul 12,2019
Minithumbup
Alice
By: 'Jade Greene'
Jul 12,2019
0 people found
this helpful
Alice was extremely helpful and responsive throughout our time in one of Coastal Management's property's. There were hardly any issues throughout our stay but if we needed anything she was always on call and quick with dealing with our requests. I can't fault our experience. ...
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“Cheyenne is excellent! She made the whole pro......”

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Jul 08,2019
Minithumbup
By: 'Dee Karagol'
Jul 08,2019
0 people found
this helpful
Cheyenne is excellent! She made the whole process very easy and was quick to answer all my questions (I had loads as this is my first rental). I needed some repairs done and she made sure they were all fixed the next working day. Couldn't ...
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“5* helpful and understanding.....”

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Jun 19,2019
Minithumbup
By: 'Julie'
Jun 19,2019
0 people found
this helpful
In the 9 years I have been with Costal, I have to write this review to express how happy I am and simply wouldn't go anywhere else.. Over the years, the team have gone above and beyond to assist my needs.. Just recently, my property has ...
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“Amazing service...”

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Jun 12,2019
Minithumbup
Alice
By: 'Chris'
Jun 12,2019
0 people found
this helpful
Huge thanks to the CM lets team for making a painful move much easier. I'm loving my new home, thanks for making it happen After I moved there was a slight challenge that needed attention and it was taken care of quickly, simply, effectively and ...
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“Efficient, effective & considerate....”

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Jun 07,2019
Minithumbup
Alice
By: 'Jack Washington'
Jun 07,2019
0 people found
this helpful
We moved to Brighton having had an overwhelmingly negative few years with renting property. As a result of this we were anxious to begin the process anew. However our fears were soon allayed once we viewed and applied for a property through Coastal Management. From ...
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“Alice Kyle...”

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May 16,2019
Minithumbup
Alice
By: 'D. Fraser'
May 16,2019
0 people found
this helpful
We have rented with Coastal for 2years. Our experience with Coastal has a whole has been very good. Alice has been very good in responding to emails and getting things done. She is also kind and very professional....
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Comment on agent fees
I can not exactly remember the fees but I know it was not enough to put us off wanting to pay it.
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“Cheyenne...”

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Apr 15,2019
Minithumbup
By: 'Ellie Baring'
Apr 15,2019
0 people found
this helpful
We have been dealing with coastal management for a really long time now but since Cheyenne has started and i have been dealing with her only it has been more efficient. She has been really helpful and a pleasure to deal with....
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Comment on agent fees
Good
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“Fantastic service...”

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Mar 05,2019
Minithumbup
By: 'Scott'
Mar 05,2019
0 people found
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Thank you coastal management What a great and friendly team, especially Cheyenne Boss. Couldn't of been anymore helpful, done everything humanly possible to make my stay and leaving a happy experience, 5 star rating. I've been renting with coastal management for 10 years and I must say ...
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“Excellent service from Alice. Very prompt with answers to queries etc. Very professional and understanding...”

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Feb 04,2019
Minithumbup
Alice
By: 'Susannah'
Feb 04,2019
0 people found
this helpful
See above I would recommend Alice as a very professional, organised and considerate agent. Reassuring and prompt with regard to queries....
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Comment on agent fees
Good
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“Beyond Excellent!...”

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Nov 06,2018
Minithumbup
Hannah
By: 'Denise Grant'
Nov 06,2018
0 people found
this helpful
I have rented with Coastal Management for over 5 years and have found them to be really good all round. This summer I had a few problems with my flat, so I was constantly on the phone to Hannah. She was amazing and sorted out everything. ...
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Comment on agent fees
Very fair.
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By: Vanesha
Jun 21, 2019
View all comments (1)
excellent customer service from Hannah, fully responsive and supportive in difficult situation, took time to listen however landlord was unsatisfactory ...

“Helpful, straightforward, affordable...”

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Nov 01,2018
Minithumbup
By: 'Nayna'
Nov 01,2018
0 people found
this helpful
Coastal management/lettings were straightforward and helpful with our move in process. Cheyenne was particularly good, she has dealt with any repairs asap and been easy to get in touch with if there are any issues....
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Comment on agent fees
Competitive considering Brighton prices but still unnecessarily high
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“Excellent service!...”

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Oct 20,2018
Minithumbup
Alice
By: 'Amy'
Oct 20,2018
0 people found
this helpful
My experience with Coastal Management has been excellent; by far the best estate agents I have dealt with in Brighton! Alice has been amazing from the start, and has made everything easy and simple for me when moving in/out. She has been prompt with ...
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Comment on agent fees
Very fair, cheapest I have dealt with so far!
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“By far the best agency in Brighton...”

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Sep 28,2018
Minithumbup
Hannah
By: 'Jack'
Sep 28,2018
0 people found
this helpful
My experience with Coastal Management has been absolutely fantastic from the start. Staff were extremely helpful and knowledgeable at the property viewing and making the initial stages of the let as easy as possible. I have rented a number of properties with various agencies in ...
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Comment on agent fees
Very reasonable!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:16 PM 23/10/2018 by Joanna

Awards won by Coastal Management Ltd, Hove BN3 1FA


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