“While I found Andrew to be polite and appear efficient, ......”
1 Star Review
Nov 17,2014
By:
'Stratford'
Nov 17,2014
Branch: London, 188 The Grove
Services: Lettings (as a Landlord)
Rent PCM: £1125
Would you recommend?: No
Postcode: E15
Branch: London, 188 The Grove
Lettings (as a Landlord)
Rent PCM: £1125
Postcode: E15
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While I found Andrew to be polite and appear efficient, as time passed I found much of his communication to be deceptive. He's behavior eventually deteriorated to what I could call arrogant. I used Andrew of Sanderson Estate for approximately 2.5 years in which time he leased our property twice. Taking more than 8 weeks to let on the second occasion and with much prompting from myself.
As this agency is essential a one man band any Landlord and tenants should be aware at times this agency is very difficult to reach. On more than one occasion the shop front has been close for multiple days of the week and no landlines or mobile phone answered.
I had carpets and vinyl replace in the property while overseas and supervised by Andrew. On inspection it was very poorly fitted the carpet been left with frayed edges in parts and the vinyl uneven and rippled. Even though only replaced 11 months ago it has now to be removed as a unauthorised pet puppy was left to reside on the hall carpet which was used as its lavatory. Andrew had inspected and failed to inform me of this breach of lease.
These tenents eventually absconded without paying their final rent and stealing the washing machine replacing the installed one with a broken machine. Again the theft was not reported to us by Andrew.
Andrews lack of responsibly to communicate any matters with me where the final straw, when I asked for an explanation all I received was a very arrogant replay that 'He was the best I would find' and perhaps I should take my business elsewhere. I am sorry to say I think Andrew does not like to be answerable to any measure. I would not recommend his services. Any response to this email by Sanderson should be considered with measure as I found him to be unreasonable and one eyed perhaps even defensive in his communication with me.
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