I very strongly recommend you to avoid these agents. If it was possible to give them zero stars I would. The main problem appears to be in their Property Management Section which is staffed by rude and incompetent people who do not understand even the most basic rules surrounding their jobs (e.g. basic contract law, how to take inventories, rules requiring notice of visits to properties, rules about deductions from deposits, rules and timeframes surrounding return of deposits and requirement to release non-disputed funds to tenants). Dealing with them was always frustrating and stressful. They repeatedly misstated the law to us, frequently in a rude and overbearing manner, and never apologised for the many times that they were demonstrated to be totally wrong in their assertions: they either don't understand the rules they have to adhere to, or don't care about them. After two frustrating years of dealing with Atkinson McLeod, my honest conclusion is that their Property Management Section is staffed by people who think all tenants are scum. I will definitely never deal with these agents again and have already warned many of my friends (tenants, landlords and property buyers alike) to avoid them.