As a tenant I have found the service provided by Duck and Hedges to be disgraceful. Instead of dealing with problems to the property themselves, they palm it off and refuse to take responibility for their own mistakes and faults. The staff could not care about the tenants concerns even if it is regarding problems to the property that could cause serious damage in the future. A tenant is not treated at a person with Duck and Hedges. To those wishing to rent through this estate agent, be warned.