Jul 28,2011
By: 'EmmaCCCCC'
Jul 28,2011
0 people found
this helpful
Terrible customer service. Very unprofessional staff.

When we moved in they hadn't done an inventory on our house so we went got there it was disgusting and dirty with lots of damaged from the previous tenants which had not been rectified. The manager thomas was suppose to have done this inventory and for such a senior team member to not do there job is unacceptable. Renting with them was a consent annoyance. There was no internet when we moved in so we had to sort it ourselves. This broke all the time and water leaked through the ceiling and walls. We got stupid charges taken out of our deposit like 5 quid for removing hair from a plug hole and for items that were already in the flat when we moved in. they are total piss taker out for as much money as they can possibly get.

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By: CH
Jul 04, 2014
Whilst we thank you for the time taken to make any form of review -please note that this branch does not deal with the letting of property in question and we politely request that you redirect your comments correctly.

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Thomas James Estate & Letting Agents

17 High Street Ruddington
NG11 6DT

0115 984 4660

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