Castles Estate Agents (London)
Edmonton, London, N9
4.9/5, 123 reviews
100% recommended
97% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
95% lettings fee satisfaction

“They have a personal touch that is rare in this ......”

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Jul 27,2011
Minithumbup
By: 'Havva Karabeyaz'
Jul 27,2011
0 people found
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They have a personal touch that is rare in this day and age. Their honesty, integrity and advice put my mother and us at ease. Their realistic advice regarding price and their hard work and approach resulted in them selling my mother's home within a week of placing it with them! Well done Castles and thank you! We now look forward to you dealing with our mother's purchase and many more for our friends and families.
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Opening Hours
Address

Castles Estate Agents (London)
438 Hertford Road
Edmonton,London
Greater London
N9 8AB
020 8804 8123

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 100% £170,000 £680,000
Lettings 91% 95% £575 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 0 37 0 44 0 10 0 3 0
Areas covered
  • N9
  • Ponders End
  • N18
  • Edmonton
  • EN3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TDS
Latest Properties

“WE sold my late mothers house through Castles......”

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Nov 16,2020
Minithumbup
Stuart
By: 'Paul and Donna Chisnall'
Nov 16,2020
0 people found
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WE sold my late mothers house through Castles. Stuart was very professional with the viewings and the sale, he was supportive and understanding at a difficult time. Very impressed with the level of service, and would highly recommend Castles to anyone in our position....
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“Sold my property in the height of the lockdow......”

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Nov 13,2020
Minithumbup
Stuart
Sam
By: 'Bobbi'
Nov 13,2020
0 people found
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Sold my property in the height of the lockdown . We were at the point of declaring interest in February when the lockdown stopped everything . Added to this my initial buyer pulled out. Luckily Castles had another buyer on standby who had already physically seen the ...
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“We sold a flat through Castles. The actual sa......”

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Nov 11,2020
Minithumbup
Stuart
By: 'Sue Wilkinson'
Nov 11,2020
0 people found
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We sold a flat through Castles. The actual sale was agreed very quickly within four weeks but actually took quite some time to complete because we were selling to a local authority, However Stuart from Castles communicated regularly and clearly which was particularly helpful as ...
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“House Sale with Castles.....”

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Nov 08,2020
Minithumbup
Stuart
By: 'Stephen Lawrence'
Nov 08,2020
0 people found
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Have recently sold a house using Castles Estate Agency with Stuart Gray as the agent acting on our behalf. Was very pleased with his professional attitude, with good communications and prompt response to any queries, Made what could be a difficult experience into a straightforward ...
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“Just sold a house in Edmonton, Stuart Grey wa......”

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Nov 08,2020
Minithumbup
Stuart
By: 'Sharon'
Nov 08,2020
0 people found
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Just sold a house in Edmonton, Stuart Grey was extremely professional, helpful and always ready to help any questions I had, I have sold a brought 6 property in the last two years and can honestly say that Stuart has been the best agent I have ...
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“We sold out property May 2020- Stuart expert......”

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Nov 08,2020
Minithumbup
Stuart
By: 'Deanna Charles'
Nov 08,2020
0 people found
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We sold out property May 2020- Stuart expertise was informative from start to finish. It could have been stressful simply because of the current climate with COVID-19 However because Stuart kept us up to date we never experienced stress throughout the process...
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“28 years of excellent service with Castles Edm......”

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Oct 26,2020
Minithumbup
Stuart
By: 'Paula Cunningham'
Oct 26,2020
0 people found
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Bought my house 28 years ago with Castles Edmonton. Great service then... excellent service now. Stuart took management of my sale during a difficult year with the pandemic but remained in contact, was very supportive and provided more information than my solicitors at every stage. Stuart ...
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“Id like to thank Alex and sertac for ongoing ......”

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Aug 20,2020
Minithumbup
Alex
Sertac
By: 'Mr Kenan Oz'
Aug 20,2020
0 people found
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Id like to thank Alex and sertac for ongoing help and support. Its nice to see people doing g that little extra to ensure everything goes to plan. You are both a credit to your team. Thanks again...
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“Excellent service by great individuals.Bough......”

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Jul 06,2020
Minithumbup
Stuart
Mikhael
By: 'Mazlum SARICAN'
Jul 06,2020
0 people found
this helpful
Excellent service by great individuals. Bought several properties from Castles now, service is excellent every time. Attentive to detail, do not sit on things and are very helpful every time you need their assistance. Would definitely recommend!...
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“I highly recommend the Castles team when sell......”

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Jun 30,2020
Minithumbup
Stuart
Sam
By: 'Shell C'
Jun 30,2020
0 people found
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I highly recommend the Castles team when selling a property. Stuart and Sam were professional and efficient from start to finish and when communications between lawyers broke down due to staff being furloughed as a result of COVID, Stuart and his team worked consistently with ...
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“Castles team members are great! They have hel......”

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May 07,2020
Minithumbup
Alex
Sertac
By: 'Alina Camelia Galiuc'
May 07,2020
0 people found
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Castles team members are great! They have helped me throughout my tenancy with professionalism and promptness. Highly recommend! Thank you Alex, Sertac and the lovely ladies from Maintenance team....
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“I don't usually write reviews but felt I had ......”

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May 07,2020
Minithumbup
Alex
By: 'Charmaine leaback'
May 07,2020
0 people found
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I don't usually write reviews but felt I had to thank Alex (Castles Edmonton ) publicly for going above and beyond to help my family secure the home we so badly wanted. From the first contact I made with Alex until the very end when my ...
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“Dedication, professionalism and compassion....”

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Apr 15,2020
Minithumbup
Alex
By: 'Samuel Brenya'
Apr 15,2020
0 people found
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Dedication, professionalism and compassion amongst many others are what a tenant needs from their Estate Agent and these guys got it all. Alex, as well as other colleagues is highly professional and compassionate. He always gave valuable advise. I can’t recommend them highly enough. ...
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“Alex and Sertac were really helpful, and prof......”

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Apr 10,2020
Minithumbup
Alex
Sertac
By: 'Phil Gellhorn'
Apr 10,2020
0 people found
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Alex and Sertac were really helpful, and professional. I felt very much I could trust them and I would definitely recommend them. This was about finding a tenant for my property in Edmonton. I think they know the market very well. 10/10 !!...
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“After a not so positive experience with anoth......”

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Feb 10,2020
Minithumbup
Stuart
By: 'Irene Shipillis'
Feb 10,2020
1 people found
this helpful
After a not so positive experience with another agency, Castles came highly recommended by a friend. What was an extremely stressful time selling my property due to other circumstances, Stuart and his team were superb from beginning to end. Their time, effort and kindness was ...
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“On deciding to sell our home we approached an......”

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Feb 09,2020
Minithumbup
Stuart
Sam
By: 'Lynda Crane'
Feb 09,2020
0 people found
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On deciding to sell our home we approached an online company and also castles well what can I say castles won hands down stuart came round he was very professional and definitely knows his market and answered every question as this was the first time ...
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“Deciding to sell my house with Castles was th......”

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Feb 08,2020
Minithumbup
Stuart
By: 'fatma'
Feb 08,2020
0 people found
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Deciding to sell my house with Castles was the best decision I ever made. Stuart had been fantastic help and definitely delivered good service. The process of the sale run smoothly and I always felt that I could speak to anyone in the castles team ...
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“Satisfied Landlord...”

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Nov 28,2019
Minithumbup
Alex
Sertac
By: 'Yogesh CHUMROO'
Nov 28,2019
0 people found
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We had an aweful experience with our previous letting agents and once we contacted Castles, things have been much better and so far, we are very happy with the service we have had. We hope Castles can keep up the good service....
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“Alex Philippou helped us with our let, he was......”

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Nov 20,2019
Minithumbup
Alex
By: 'Sophia S'
Nov 20,2019
0 people found
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Alex Philippou helped us with our let, he was professional throughout the process. The maintenance team were very fast to action any issue we had with the property. Thanks Castles, we enjoyed living at the property for the past 3 years :-)...
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“We have been very pleased and content with th......”

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Nov 08,2019
Minithumbup
By: 'Elena'
Nov 08,2019
1 people found
this helpful
We have been very pleased and content with the level of service provided by the Castles team in Edmonton. As landlords we dealt with Jay who was professional, thorough, understanding and efficient. The team also in maintainance, accounts and administration are effective team players who ...
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“Just sold my late Mother's house through Cast......”

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Oct 07,2019
Minithumbup
By: 'Joseph Alexander Peck'
Oct 07,2019
0 people found
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Just sold my late Mother's house through Castles estate agents, who were very helpful . Gave good advice when needed, also sale proceeded very efficiently. Thanks to the whole team....
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“Great job Castles Edmonton!.......................”

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Oct 03,2019
Minithumbup
Alex
By: 'Martese Carton'
Oct 03,2019
0 people found
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Great job Castles Edmonton!................. Castles have looked after me and my Enfield flat for many years and I've always been happy with the efficient and courteous service they provide. Thanks to Alex, Craig and team. I would highly recommend you give them a try....
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“Views of a Landlord...”

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Jul 15,2019
Minithumbup
Alex
By: 'Steve Templeton'
Jul 15,2019
0 people found
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From the very first contact and to this day Alex and his team at the Castles Edmonton branch have handled my property let with total professionalism. As a landlord they have entrusted confidence within me, due to their ability to source a reliable clean and ...
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“Dealing with Castles for the purchase of my n......”

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Jul 09,2019
Minithumbup
Stuart
By: 'Serkan Mustafa'
Jul 09,2019
0 people found
this helpful
Dealing with Castles for the purchase of my new property was an absolute pleasure. I found Stuart very honest and knowledgeable. He kept me informed throughout the purchase and made the whole process as easy as possible. Thank you...
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“Absolutely first-class service!...”

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Jul 08,2019
Minithumbup
Stuart
Sam
By: 'Graham Wall'
Jul 08,2019
0 people found
this helpful
Stuart and Sam whom I dealt with at Castles were both utterly brilliant. They were polite, courteous, friendly, and knowledgeable. We took their expert advice and we had an excellent offer we accepted within a few days of the house being on the market. Stuart ...
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“Dealing with Stuart Gray made the job of sell my mum;s houde very straight forward....”

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Jul 08,2019
Minithumbup
Stuart
By: 'Eamon Dorrian'
Jul 08,2019
0 people found
this helpful
Dealing with Stuart Gray made the job of selling my mum's house as painless as possible. His plain to sell the house was spot on. The staff always passed messages and Stuart would get back ASAP. If we lived in Edmonton we use him and ...
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“Stuart and his team were excellent. No Messin......”

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Jul 08,2019
Minithumbup
Stuart
By: 'Ryan Gardier'
Jul 08,2019
0 people found
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Stuart and his team were excellent. No Messing about. When there was an issue they dealt with it straight away. When I need a question answered they answered all questions. They were honest and no nonsense. Stuart and team very nice people. I would use ...
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“Absolutely lovely both Stuart and Sam , helpf......”

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Jul 07,2019
Minithumbup
Stuart
Sam
By: 'Lucy christoforou'
Jul 07,2019
0 people found
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Absolutely lovely both Stuart and Sam , helpful throughout and informative! I really appreciate all the help and support with selling our late grandparents home , and fast turn around of ten weeks to sell it . Thank you both and definitely will be recommending you both to ...
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“I will be open I hadn't had much luck in the......”

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Jul 02,2019
Minithumbup
Sertac
By: 'Mchelle'
Jul 02,2019
0 people found
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I will be open I hadn't had much luck in the recent couple of months with property viewing, something was always missing. In March I went to view a property managed by Castles and the agent who I met was Sertac, it was an open ...
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“Great experience...”

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May 04,2019
Minithumbup
Stuart
Sam
By: 'Woodlands'
May 04,2019
0 people found
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Sold our house in days. Stuart explained everything clearly from beginning. Kept us in the loop throughout. Most importantly didn't overvalue and give us false hope....
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Comment on agent fees
Fair tiered system. Would recommend.
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No image available Stuart
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No image available Alex
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No image available Sertac
(13)

Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 11:52 AM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London), London N9 8AB


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