Shepherds Bush & Hammersmith, London, W12
4.8/5, 696 reviews
98% recommended
88% sales valuation accuracy
95% sales fee satisfaction
Jorgensen Turner Queens park, West Hampstead, Shepherds Bush, Hammersnith, West & North West Lon

“I had no previous experience with letting agencies, therefore didn't ......”

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Nov 05,2014
Minithumbup
By: 'Tatiana'
Nov 05,2014
0 people found
this helpful
I had no previous experience with letting agencies, therefore didn't know what to expect. When I saw an advertisement for the flat advertised by Jorgensen Turner, I called to arrange a viewing, but the agent responsible for the ad wasn't in the office at the moment. Their colleague promised to pass the info. That's where I got anxious, because lots of my friends had negative experience with various agencies and warned me that in a situation like this there would be not much chance they'd call you back (and also that agents never communicate through e-mails, only phone calls!). So you can imagine my surprise (in a very good way) when the agent - Natasha Henry - called me back soon afterwards, and we arranged a viewing for the same day (good again: I was very interested in that flat). On viewing I confirmed that I would like to proceed with filling out the request form for the landlord etc., and Natasha has started the process. Here I would like to list what I liked very much:
1. All communication and paperwork were being handled by the same agent from start to end. I think it's extremely sensible work practice, because this way a customer is not bounced from one agent to another with necessity to explain the state of their case again and again.
2. Natasha led all the process extremely expertly. She chased landlord, kept me in the loop about developments in the application, reference check and contract stages. There was not a moment where I was not informed. That's priceless.
3. Everything was very timely, no delays.
4. Natasha extensively communicated via e-mail, which I also think is a very good practice, because this way everything is on record and can be tracked down if necessary.

Maybe one minor note is that in the beginning I haven't managed to found opening hours on the company's website (I saw the ad late in the evening and tried to figure out when the work day began in order to call the agency first thing in the morning). Otherwise, it was an extremely pleasant experience. I keep telling my friends about it and they can't believe me. Also, they keep asking what agency is it, and I have to tell them that it's local and operates only in Shepherds Bush/Uxbridge :)

Hope this review was helpful,

kind regards,
a happy new tenant :)
Comment on agent fees
I was just a bit surprised with reference checking fees compared to the actual effort it took them to call a couple of phone numbers and fill in (i think a template) report. 200 something pounds is a bit too much for this, methinks. I do not recall paying any agent fees though.
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Opening Hours
Address

Jorgensen Turner
234 Uxbridge Road
Shepherds Bush,London
Greater London
W12 7JD
020 8740 8740

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 95% £227,000 £4,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
158 2 366 8 83 1 60 0 17 1
Areas covered
  • W3
  • Acton
    Chiswick
    Hammersmith
  • W4
  • West Kensington
    Shepherds Bush
  • W6
  • Holland Park
    Ladbroke Grove
  • W11
  • W12
  • W14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

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“Wonderful experience...”

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Feb 07,2020
Minithumbup
Paul
By: 'Daniel Faber'
Feb 07,2020
1 people found
this helpful
Other members of my family have used Jorgensen Turner in the past and recommended them for the sale of my flat. I couldn't have been happier with them. Paul is a pleasure to work with - professional, honest, efficient and personable. They did a great ...
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“Excellent work...”

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Feb 05,2020
Minithumbup
Paul
By: 'George Walker'
Feb 05,2020
0 people found
this helpful
From start to finish, Paul and his team at JT were professional, organised, courteous and a pleasure to work with. With their excellent knowledge of the local area and market, we were given good advice and support throughout the sale of our property. I recommend ...
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“Everything was perfect exepct the landlord wa......”

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Dec 18,2019
Minithumbup
Cynthia
By: 'Botond Sáfár'
Dec 18,2019
0 people found
this helpful
Everything was perfect exepct the landlord was so slow, and sometimes we just needed some more information about that because we needed information every day....
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“what a great service! All time available and ......”

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Dec 13,2019
Minithumbup
Cynthia
Sali
By: 'Michele Leuenberger'
Dec 13,2019
1 people found
this helpful
what a great service! All time available and super friendly agents that are willing to work hard to provide the best service for us tenants. More than happy with all the work they did to help us get a new flat....
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“I'm very pleased with this property. Thanks f......”

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Dec 03,2019
Minithumbup
Sali
Cynthia
By: 'Mingchuan Zheng'
Dec 03,2019
2 people found
this helpful
I'm very pleased with this property. Thanks for Jorgensen Turner's help. They provide good services to us. Whenever we meet some problems, they always offer help in time. They are also very kind and patient. I recommend Jorgensen Turner to everyone....
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“This agency is amazing....”

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Nov 11,2019
Minithumbup
Sali
Mikolaj
By: 'Lucia Roldan'
Nov 11,2019
2 people found
this helpful
They have helped us to find a really nice place to live in. We are happy and we are enjoying our new flat. We are grateful and we recommend to everybody this agency. They do an amazing work....
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“Perfect experience. I'm very happy about qual......”

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Oct 24,2019
Minithumbup
Cynthia
By: 'Artur Maciag'
Oct 24,2019
0 people found
this helpful
Perfect experience. I'm very happy about quality of service of the agency. Found suitable flat meeting all my requirements Friendly and professional Cynthia and rest of the staff were very helpful....
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“We booked a property viewing with estate agen......”

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Sep 29,2019
Minithumbup
Sali
By: 'Liina Lember'
Sep 29,2019
3 people found
this helpful
We booked a property viewing with estate agents Jorgensen Turner and we were greeted by Sali Tobino. She was friendly, helpful and informative. We decided to put in the offer. Although we were moving to London from abroad she made the transition as smooth as ...
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“Professional and flexible...”

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Sep 26,2019
Minithumbup
Sali
By: 'Diana Tanase'
Sep 26,2019
4 people found
this helpful
Sali Tobino has shown us a lovely house and helped us a lot throughout the process of signing the contract. She has been very quick, flexible and professional. Although we were abroad, the whole process was easy and straightforward and we would highly recommend Jorgensen ...
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“Feedback...”

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Sep 26,2019
Minithumbup
By: 'dhanraj'
Sep 26,2019
0 people found
this helpful
I think if you're looking for a place to move in, Jorgensen Turner is the company you should look upto. I find them the best among others companies. As they could find me a property in a short span of time, which is probably difficult, ...
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“Jorgensen Turner provide a very efficient, fr......”

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Sep 24,2019
Minithumbup
Mikolaj
Kyle
By: 'Nicola Kingston'
Sep 24,2019
0 people found
this helpful
Jorgensen Turner provide a very efficient, friendly and honest service. I've been very impressed by Mikolaj in the letting department, and Kyle in the property management department and would absolutely recommend them. They have made my life much easier....
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“The letting agent was very nice and did well ......”

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Sep 24,2019
Minithumbup
Cynthia
By: 'Mob'
Sep 24,2019
0 people found
this helpful
The letting agent was very nice and did well job. I am renting a property through them, they have been very professional throughout the whole process and extremely helpful....
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“I received excellent service and swift respon......”

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Sep 24,2019
Minithumbup
By: 'Amanda Fitzalan Howard'
Sep 24,2019
0 people found
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I received excellent service and swift responses from all the staff at the Shepherds Bush Office. They were most helpful and went way beyond in assisting the letting of my flat....
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“Excellent service provided by the agents at J......”

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Sep 24,2019
Minithumbup
Sali
By: 'Susie gibbons'
Sep 24,2019
4 people found
this helpful
Excellent service provided by the agents at JorgensenTurner, questions answered promptly and very easy and nice to deal with. Would recommend...
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“Siva helped and guided us through the whole p......”

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Sep 23,2019
Minithumbup
Siva
By: 'Spyridon Koutsoukos'
Sep 23,2019
1 people found
this helpful
Siva helped and guided us through the whole procedure, from finding a suitable appartment for us, to helping us through all the needed paperwork. He is a really straightforward guy and will explain exactly what's going to happen during the renting procedure without conceiling anything ...
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“We enjoyed the service provided to us by staf......”

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Sep 23,2019
Minithumbup
Cynthia
By: 'Shihua Liu'
Sep 23,2019
0 people found
this helpful
We enjoyed the service provided to us by staff of JorgensenTurner. Cynthia is very friendly, she helped us with the viewing and the whole process of renting a home. We love our new flat a lot! Thank you!...
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“Long term client...”

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Sep 23,2019
Minithumbup
Mikolaj
By: 'Oday Araim'
Sep 23,2019
0 people found
this helpful
I have been dealing with Jorgensen Turner for over 15 years now, Mikolaj has been my point of contact for a number of years now and I have to say that both him and all the staff at the agency have always been helpful and attentive ...
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“My wife and I just moved into a new property.......”

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Sep 19,2019
Minithumbup
Sali
By: 'Stjepan Cavec'
Sep 19,2019
4 people found
this helpful
My wife and I just moved into a new property. We had a very nice experience from beginning when we meet agent Sali Tobino for a property viewing. She was very professional and kind. All the paperwork was done quite quickly and easy. We were ...
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“Paul Jorgensen -- A Man for All Markets....”

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Sep 19,2019
Minithumbup
By: 'Paul Munton'
Sep 19,2019
0 people found
this helpful
Paul Jorgensen sold our house for us in this period of great political and economic instability. He was persistent and resourceful in marketing it, good in advising us on prices and offers, always gave feedback from viewings, and available to discuss progress, and finally to ...
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“I have been extremely impressed from beginni......”

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Aug 30,2019
Minithumbup
Sali
By: 'Sophie Grenville'
Aug 30,2019
3 people found
this helpful
I have been extremely impressed from beginning to end so far. Not only were all of the agents particularly polite and helpful and efficient but Salit went out of her way to help me. To give you an example, although she was beautifully made up ...
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“Cynthia...”

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Aug 28,2019
Minithumbup
Cynthia
By: 'William Terras'
Aug 28,2019
0 people found
this helpful
Cynthia was extremely helpful every step of the way and at times went above and beyond what was required of her. She is always prompt to reply to any emails or calls, and is friendly and efficient too. I would gladly deal with Cynthia in ...
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“Very helpful and Efficient.....”

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Aug 22,2019
Minithumbup
Paul
By: 'shaw'
Aug 22,2019
0 people found
this helpful
Very helpful and Efficient when dealing with the vendor during the whole process. The agency helped a lot to resolve issues that might have delayed the purchase.very pleased....
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“Sali was very efficient helping us and always......”

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Aug 19,2019
Minithumbup
Sali
By: 'Jason lanlo'
Aug 19,2019
3 people found
this helpful
Sali was very efficient helping us and always very fast to reply to all my questions. It's been a pleasure to meet her....
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“Thank you Cynthia and Jorgensen Turner...”

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Aug 08,2019
Minithumbup
By: 'Antonio'
Aug 08,2019
0 people found
this helpful
Hi there, hope this message finds you well. 100% good feedback. Cynthia was really helpful throughout the process of finding me a new flat. She was really great at communicating even after work hours. I would really recommend her as she is outgoing and friendly. Thanks!...
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“Good agent, tried to help even when managemen......”

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Jul 30,2019
Minithumbup
Sali
By: 'Matt House'
Jul 30,2019
2 people found
this helpful
Good agent, tried to help even when management were unhelpful. would recommend. . . . . . . . . ....
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“Paul and team worked hard...”

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Jul 17,2019
Minithumbup
By: 'marie mulcahy'
Jul 17,2019
0 people found
this helpful
Paul and team worked hard to ensure I sold my property in challenging times. Paul went the extra mile and it was a very personal approach....
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Staff picture Mikolaj
(92)
Staff picture Paul
(55)
Staff picture Richard
(41)
Staff picture Kyle
(32)
Staff picture Sali
(90)
Staff picture Siva
(20)
Staff picture Cynthia
(9)
Staff picture Samira
(15)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:34 PM 05/01/2016 by allAgents

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Jorgensen Turner

Branch - Shepherds Bush & Hammersmith, London, W12