“Keys Residential are a disgrace. Our flat has always been ......”
1 Star Review
Nov 03,2014
By:
'Ken'
Nov 03,2014
Branch: Kingston Upon Thames, 30 Coombe Road
Services: Lettings (as a Tenant)
Rent PCM: £1900
Would you recommend?: No
Postcode: KT6
Branch: Kingston Upon Thames, 30 Coombe Road
Lettings (as a Tenant)
Rent PCM: £1900
Postcode: KT6
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Keys Residential are a disgrace. Our flat has always been damp, cold and in poor condition. Any requests to get anything important fixed are ignored. Quick things they do generally fix - but they won't be happy about it and will make you feel like you're putting them to a huge inconvenience because some work is then required of them. We have tried many times to ask them to fix the damp which has been causing illness and destroying our property, but they ignore it or try to argue it is somehow our fault. They are rude, unhelpful, unprofessional and downright useless. I would not recommend to anyone on earth.
What agent could do to change your mind?
A good, polite and cheerful service would have been nice
Attached Filesnbsp;
Comment on agent fees
they go up every year but the place is just as shit as it ever was
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