Cardiff, CF14
4.8/5, 55 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

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“They look after your place like if it was their ......”

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Oct 29,2014
Minithumbup
By: 'Dr.'
Oct 29,2014
0 people found
this helpful
They look after your place like if it was their own, their services are beyond expectations & they will never ever be late in responding to you regarding any matter!

3 months ago the washing machine brokedown, it took 24 hours until I got a brand new fancy one, & now my fridge got broken as well & it took them less than 24 hours to bring me a brand new bigger & fancier one!

Staying at a property let by Northwood is even better than staying at a 5 stars hotel.

I am really thankful that I am renting with them, as they have the best properties & landlords.
Comment on agent fees
It is considerably fair
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Opening Hours
Address

Northwood
23 Whitchurch Road
Cardiff
Cardiff County
CF14 3JN
02920 301141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £390,000 £540,000
Lettings 92% 93% £500 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 0 29 4 5 0 1 0 2 0
Areas covered
  • CF14
  • Cardiff
  • CF10
  • Newport
  • CF15
  • CF23
  • NP10
  • NP20
  • NP19
  • NP23
  • CF5
  • CF3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS DPS TDS SAGEagent
Latest Properties
Images & Videos

“Heartfelt Gratitude to Northwood Cardiff...”

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Mar 22,2024
Minithumbdown
Claire
By: 'Stephen'
Mar 22,2024
0 people found
this helpful
I just want to express how happy I am with Northwood and their entire staffs and my good Landlord. When I moved into their property in Heol Llanishen Fach Cardiff in November 2022, I noticed the fridge door was not closing. I raised this issue with ...
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“Fantastic Sale with Northwood...”

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Feb 22,2024
Minithumbup
By: 'Street Family'
Feb 22,2024
0 people found
this helpful
We sold our house with Northwood in October of last year. From the initial stages it was clear, they were ahead of the game and the best at what they do. Not only do they list your property on right move but they use social ...
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“Had a great experience with Northwood, very h......”

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Feb 22,2024
Minithumbup
By: 'Justin'
Feb 22,2024
0 people found
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Had a great experience with Northwood, very helpful and clear easy communication at all times....
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“Northwood have been amazing!! The whole team ......”

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Feb 21,2024
Minithumbup
Nicola
By: 'Kez'
Feb 21,2024
0 people found
this helpful
Northwood have been amazing!! The whole team put me at ease from the beginning, taking control of my sale leaving me to relax and soak up the excitement of my new home. Nic when above and beyond with the marketing and once a sale was ...
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“Fantastic Service......”

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Feb 18,2024
Minithumbup
By: 'Shaun G'
Feb 18,2024
1 people found
this helpful
I am so happy with my experience using Northwood! With this being my first time renting, I had so many questions for Jess who answered them quickly and in great detail! She’s kept me informed throughout the entire process and has made this as ...
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“We’ll never move with another agent again now......”

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Feb 08,2024
Minithumbup
Jo
By: 'Dan L'
Feb 08,2024
0 people found
this helpful
We’ll never move with another agent again now we’ve discovered Northwood! What a breath of fresh air the team were. Start to finish an absolute breeze. Amazing marketing, Nic is superb, she made our home look irresistible and it wasn’t long before ...
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“Great service, and very attentive. Got my d......”

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Jan 11,2024
Minithumbup
By: 'Ellie'
Jan 11,2024
0 people found
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Great service, and very attentive. Got my dream first home thanks to the guys at Northwood. Alex and Jo were absolutely brilliant ❤️...
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“Claire Williams, top agent!...”

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Nov 18,2023
Minithumbup
Claire
By: 'Tony O'Sullivan'
Nov 18,2023
0 people found
this helpful
Claire Williams, who I dealt with whilst applying for a rental property, was nothing short of incredible. I don't usually leave reviews but I feel she went above and beyond for me. I absolutely recommend her if you are looking for tour next home....
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“Thanks Claire!...”

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Oct 29,2023
Minithumbup
Claire
By: 'Joseph Rodger'
Oct 29,2023
0 people found
this helpful
I cannot express enough how outstanding Claire's service has been throughout our entire rental process. From the very beginning, she demonstrated the highest level of professionalism, knowledge, and a genuine dedication to ensuring that we found the perfect home. Claire went above and beyond to ...
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“A very friendly and helpful service. It was a......”

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Aug 21,2023
Minithumbup
By: 'Karen'
Aug 21,2023
0 people found
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A very friendly and helpful service. It was a pleasure having them sell our family home. Thank you team...
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“5 stars, great estate agents......”

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Mar 15,2023
Minithumbup
Claire
By: 'David flower-lewis'
Mar 15,2023
0 people found
this helpful
Northwood are a fabulous agent to work with. We have been dealing with Claire who is an asset to Northwood. Since day one everything has been easy, everything explain well and constantly have been kept updated. The day we move in a few small issues ...
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“Nice and friendly staff make everything easy ......”

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Feb 15,2023
Minithumbup
By: 'Mahdi'
Feb 15,2023
0 people found
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Nice and friendly staff make everything easy and smooth. I can recommend Northwood Cardiff if you're planning to rent or sale property....
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“Not great not terrible...”

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Oct 28,2022
Minithumbdown
By: 'Dan'
Oct 28,2022
0 people found
this helpful
The sign up process for Lettings was very easy. We viewed a property, submitted a Note of Interest and then we were offered the property. The check in process was also smooth. A member of staff met us at the property and we went through ...
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“Northwood have always been very efficient, fr......”

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Sep 01,2022
Minithumbup
By: 'Joy'
Sep 01,2022
0 people found
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Northwood have always been very efficient, friendly and helpful while we have rented a property with them. Nothing is a big ask for them. Really impressed and would recommend to anyone. Thanks, Josh and Joy....
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“Renting process...”

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Aug 31,2022
Minithumbup
Janina
By: 'Kalen'
Aug 31,2022
0 people found
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Janina was excellent throughout the renting process, providing prompt and detailed responses where needed. Kept us updated throughout the review process and made it a very pleasant experience overall....
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“Great service...”

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Jul 08,2022
Minithumbup
By: 'Alistair W'
Jul 08,2022
0 people found
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I would like to pass on my thanks to the Lettings Team at Northwood. The service I received from them all throughout the 18 month period of my tenancy was faultless....
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“Polite/Professional and Expedient....”

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Jul 06,2022
Minithumbup
By: 'Bex'
Jul 06,2022
0 people found
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I have only been with Northwood a short time but I must say that I am so impressed with their professionalism and 'on the ball' service. A small office where everybody is helpful, polite and appear experienced in all property matters. I would fully recommend....
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“Fantastic. Utmost dedication shown in selling......”

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Apr 21,2021
Minithumbup
By: 'Elaine'
Apr 21,2021
0 people found
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Fantastic. Utmost dedication shown in selling our property. Always accessible, very people orientated extremely professional, plus very forward thinking. Launches via Facebook, interesting marketing methods, very much at the forefront of their industry. Northwood shone out above all their competitors and we were absolutely thrilled ...
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“Excellent service...”

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Jun 01,2018
Minithumbup
By: 'David'
Jun 01,2018
0 people found
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Have had dealings with Northwood Cardiff for a number of years. A very knowledgable & professional team who can never do enough for you, would highly recommend....
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Comment on agent fees
Good
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“Great team to work with at Northwood Cardiff...”

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May 12,2018
Minithumbup
By: 'Kieron'
May 12,2018
0 people found
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I have worked with the team at Northwood Cardiff for 12 years with them providing a fully managed rental service to my property. During that time they have always been great to deal with and have always found great tenants for me, with little fuss or ...
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“Great service...”

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May 02,2018
Minithumbup
By: 'Dave'
May 02,2018
0 people found
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The team at Northwood Cardiff are very professional and helpful and nothing is ever too much trouble. I have had dealings with them for a number of years and would highly recommend them....
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Comment on agent fees
Good
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“Kate was efficient and helpful throughout the process of letting ......”

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Jul 01,2017
Minithumbup
By: 'Amanda'
Jul 01,2017
0 people found
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Kate was efficient and helpful throughout the process of letting my house with my cat in residence - she really considered my cats needs and my wishes and found the appropriate tenants....
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“Ryan Rowe and James Parrott have been always helpful. Everytime ......”

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Jul 01,2017
Minithumbup
Ryan
By: 'Juan'
Jul 01,2017
0 people found
this helpful
Ryan Rowe and James Parrott have been always helpful. Everytime we need their help we had a quick reply from the office, and we are really happy about their service....
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Comment on agent fees
I think this agent´s fees are appropriate for the service they give. Not too expensive.
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“Kate Gwinnutt, with whom I have had most dealings, is ......”

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Jun 30,2017
Minithumbup
By: 'GT_PR'
Jun 30,2017
0 people found
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Kate Gwinnutt, with whom I have had most dealings, is professional, efficient, timely and friendly at all times. Diolch/Thank you Kate. Due to the generic email address shared by all staff it is possible for the occasional communication to be overlooked and require chasing ...
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Comment on agent fees
Good value for money on guaranteed rent scheme.
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“Kate is very knowledgeable and is my primary contact with ......”

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Jun 30,2017
Minithumbup
By: 'Landlord1234'
Jun 30,2017
0 people found
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Kate is very knowledgeable and is my primary contact with Northwood. I feel confident that if I have any issues or questions, Kate would be on hand to help in any way that she could....
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“All agents we have dealt with during our current tenancy ......”

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Jun 30,2017
Minithumbup
By: 'Graham'
Jun 30,2017
0 people found
this helpful
All agents we have dealt with during our current tenancy and the one we are going to rent have been very polite, helpful & obliging & have kept us informed at all times....
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Comment on agent fees
I feel this agents fees are fair.
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“I have used the Guaranteed rent scheme with Northwood for ......”

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Feb 23,2017
Minithumbup
By: 'Claire'
Feb 23,2017
0 people found
this helpful
I have used the Guaranteed rent scheme with Northwood for the last year. Having never done this before I was concerned it was going to be a real pain. From start to finish the process was fabulous with this company. Kate organised everything from the ...
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Comment on agent fees
I feel that I had a great deal with the rental and would use this service again.
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“Moving in was fine. However, the woman who showed us ......”

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Dec 14,2016
Minithumbdown
By: 'Disgusting'
Dec 14,2016
2 people found
this helpful
Moving in was fine. However, the woman who showed us the property took the meter readings incorrectly causing a bill from an enery supplyier with an estimated reading .. Way above what I use! .. I contacted them by email about the situation with no reply on ...
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“Northwood Cardiff is without a doubt the best agency I've ......”

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Mar 31,2016
Minithumbup
By: 'A'
Mar 31,2016
1 people found
this helpful
Northwood Cardiff is without a doubt the best agency I've ever been with. Everything is done professionally and on time. There were no mistakes or hidden costs. Kate was fantastic (even during my moving day meltdown!). Really friendly and helpful. I'd rent from Northwood again ...
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“Very helpful and friendly staff who do all that they ......”

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Feb 04,2016
Minithumbup
By: 'Graham'
Feb 04,2016
0 people found
this helpful
Very helpful and friendly staff who do all that they can to make the property feel like our own home. The don't bother us at all. Repairs are performed quickly...
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Comment on agent fees
I do not agree with having to pay ‚£50 every 6 months to renew the tenancy
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:36 AM 05/03/2024 by allAgents

Awards won by Northwood, Cardiff CF14 3JN



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Northwood

Branch - Cardiff, CF14