I was told off by the \"lettings manager\" over the phone when trying to arrange a viewing. Apparently asking them to show you more than 2 properties is too much. I was told that I don\'t know what I want and that they are not going to waste their time on someone like me. This person made me feel like a complete idiot. I heard that estate agents can be ruthless, but I didn\'t expect this kind of attitude at all.