What a shower,
They carry out the bare minimum of work, at the lowest possible quality, and get away with doing almost nothing. When challenged, they are evasive. They threaten court action when they are clearly in the wrong. Based on my experience with Solitaire I will NEVER, EVER live in a property that uses any management company. Once bitten,twice shy, they are an absolute disgrace and I would recommend any potential customer to run a mile as soon as their name is mentioned.