Awful! These jokers manage our building and charge almost £100/month to do so yet when it comes to doing any maintenance work they are nowhere to be seen. Emailed/telephoned countless times regarding leaky gutter and 3 broken carpark security lights - still havent been fixed months later. Their customer service is terrible, they frequently fail to reply to left phone messages and emails. Avoid at all costs as property management agents, and by the sounds of the rest of the reviews here avoid as letting agents as well!!!!! Atrocious, cant emphasise their ineptitude enough!