“Initially I had a really good experience with IATA when ......”
2 Star Review
Oct 22,2014
By:
'Aaron'
Oct 22,2014
Branch: London, 89 Trafalgar Road Greenwich
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: No
Postcode: SE10
Branch: London, 89 Trafalgar Road Greenwich
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: SE10
2
people found
this helpful
Initially I had a really good experience with IATA when trying to let my property. All the staff were really helpful and had good experience. Sadly thats where it ended. Once the ball was rolling, I had zero contact from them and had to make the effort to get things moving. I had arranged photos to be taken, only to be told that someone else had the camera, when I tried to get the contract signed I was told to come back another day and when I did the office was closed. Eventually I got an email saying they were too busy to deal with my letting. Great for them, not so great if you're on the other side though.
I have ended up using another local agent which are getting me more per month than IATA quoted they could achieve.
2
people found
this helpful
Was this helpful?
Yes
Firstly, we sincerely apologise by your frustrations.
However, after investigating the issue it seems initially you saw I Am The Agent to let your property for 6 months on full management and then changed to 'let only' after the visit. Within the branches they have a rule on term length for 'let only' and that is 12 months. They are able to do 6 months if managed, I am very sorry this was not explained to you when the agent visited you.
The reason fees are so competitive is due to the the time of the tenancy and various other aspects. Again we are sincerely sorry and one of or client services representatives will be in touch to discuss further.
Best wishes IATA