Jul 18,2011
By: 'Kirsty'
Jul 18,2011
4 people found
this helpful
A depressingly bureaucratic company unable to see their customers as individuals and blindly follow processes without thinking of the impact their actions (or lack thereof) have on the people they are dealing with. I was lucky that the initial rental of our property was dealt with through another agent who stepped in and managed to evoke a response from these guys, otherwise we still wouldn't be in now over two weeks later.

They need a serious customer service shake up!
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