“Purchased through their Kimbolton office.Constantly late for viewings (15 - 20 ......”
1 Star Review
Jun 27,2008
By:
'billythecat'
Jun 27,2008
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
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Purchased through their Kimbolton office.
Constantly late for viewings (15 - 20 minutes) and disinterested whilst conducting them.
Lied to us when we viewed one house telling us that cracks in the wall were minor and cosmetic. An engineers report confirmed that the house was suffering from level 3 subsidence. We then found out that Simpsons had been aware of this all along!
Failled to inform vendor of the "Falling down house" that we had totally pulled out of any negotiations. 4 days later the vendor called us and asked how things were going! We told them that we had informed Simpsons that we had discounted their house.
When we eventually bought, sadly Simpsons were the selling agents. Poor communications, would not return calls, very unorganised.
Far better agents out there to sell or buy through. Sellers - Don't be taken in by their low commisson rates, you get the service you pay for!
Avoid this Estate Agent!
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After an extensive search on the villages we settled for Great Staughton which was convenient for the mainline to London from St Neots.
At the time we had given some of the local estate agents that covered that area our specifications. Frustratingly so as with many estate agents they don't really capture what a customer is actually looking for, let alone send details out when requested. However I must say we were very surprised to read the negative comments about Simpson and Partners. We were fortunate enough to find a home that suited all our our requirements through Simpson's and found the experience to be professional and refreshing.
From our initial contact with them, we were kept updated with regular emails and phone calls of new properties.The team at the Kimbolton office were extremely helpful throughout and we certainly wouldn't hesitate in recommending their services. Having a high profile professional sales background these guys and gals know exactly what they are doing and how to do it - keep up the the good work!!