“Moved in to a mould riddled broken old tip with ......”
1 Star Review
Oct 18,2014
By:
'abused'
Oct 18,2014
Branch: Gillingham, 428 Canterbury Street
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: ME7
Branch: Gillingham, 428 Canterbury Street
Lettings (as a Tenant)
Rent PCM: £675
Postcode: ME7
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Moved in to a mould riddled broken old tip with hardcore, broken tiles, timber with nails sticking out, dirty walls windows and rancid kitchen. All this was supposed to be rectified before we moved in, none was, they even left furniture from the last tenant. Alison who is the "manager" of lettings in gillingham did our inventory and failed on every single page to even get the colour of the rooms right she even missed the whole garden off the check. After a year of complaints and minimal essential work being done the property is still full of all the problems we have been complaining about for a year. On moving out she has no recollection of her attempt at an inventory or the hour and a half i had her there to rectify the it. Then to top if off after spending days polishing it and even renting a carpet cleaner she has the audacity to tell us we wont get our deposit back as the place isnt clean enough! Its 100% cleaner than when we moved in and we have the photos to prove it! She then continues and points out all the things we have been complaining about for a year and tries blaming it all on us!! My advice if you have the choice between a property from purple and a box is simply decorste ur box nicely! Will never deal with them again and i feel sorry for anyone who has to!
What agent could do to change your mind?
Sack all the incompetant staff, so all of them and start with decent training for the new ones!
Attached Filesnbsp;
Comment on agent fees
Shouldnt be allowed to charge anything for the "service" they provide.
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