Canary Wharf, London, E14
4.2/5, 15 reviews
80% recommended
80% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
78% lettings fee satisfaction



Property Features

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“My experience with Anthony Fox cost me a great deal ......”

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Oct 17,2014
Minithumbdown
By: 'Disillusioned'
Oct 17,2014
2 people found
this helpful
My experience with Anthony Fox cost me a great deal of stress and unexpected expenses. To begin with, two months after having paid a deposit for my first preferred flat and few weeks before the planned move-in date (!), Anthony Fox declared that the flat is no longer for rent and that I have to look for another apartment. Having found another flat for which the deposit was transferred to, the situation repeated and I ended up without a roof one week before I began my studies in London. They did nothing to ameliorate the situation and the agents were very rude on several occasions. When the contract was finally signed, they miscalculated the rent due.

Throughout the tenancy, AF did not follow up on any changes in the residence with the building manager and as a result as was not informed of, for example, change to the gate code which cost me a few hours of waiting before I was let in by my neighbors into the building. Whenever there was an issue, either with the initial deposits or with returning the deposit, AF said they would call me back and they almost never did. They take weeks to complete important paper work and I had to call them almost every day for 1 month after moving out of the flat to ask for returning my deposit. I would not recommend AF to anyone
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Opening Hours
Address

Anthony Fox Estate Agents
5 Harbour Exchange Square
Canary Wharf,London
Greater London
E14 9GE
02078681572

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 0% £275,000 £275,000
Lettings 100% 78% £890 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 6 1 0 0 2 1 0 0
Areas covered
  • E14
  • E16
  • SE1
  • SE16
  • SE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
My deposits scheme
Latest Properties

“Arturas's Review...”

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Aug 31,2018
Minithumbup
Arturas
By: 'Sali'
Aug 31,2018
0 people found
this helpful
Arturas is very polite, friendly and professional. He was always available for every enquiry or need throughout all the period I rented the flat from him....
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Comment on agent fees
Good
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“Worst nightmare a landlord could face.When I met Vinh ......”

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Apr 14,2016
Minithumbdown
By: 'Upset'
Apr 14,2016
2 people found
this helpful
Worst nightmare a landlord could face. When I met Vinh Liu, the letting a agent, things went very smoothly, he got me a tenant secured and all the check-in procedures arranged professionally and swiftly. But things quickly turned south, they did not pay me the ...
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“My experience with Anthony Fox cost me a great deal ......”

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Oct 17,2014
Minithumbdown
By: 'Disillusioned'
Oct 17,2014
2 people found
this helpful
My experience with Anthony Fox cost me a great deal of stress and unexpected expenses. To begin with, two months after having paid a deposit for my first preferred flat and few weeks before the planned move-in date (!), Anthony Fox declared that the flat is ...
read full review
Was this helpful? Yes

“to receive deposit refund took almost 2 months after the sale! ......”

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Jul 01,2014
Minithumbdown
By: 'nothappybuyer'
Jul 01,2014
1 people found
this helpful
to receive deposit refund took almost 2 months after the sale! they are first to take deposit. would not recommend!...
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What agent could do to change your mind?
Refund deposit quicker
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“I wish all consultants work like Nick, very helpful! I ......”

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Jun 13,2014
Minithumbup
By: 'Bianca'
Jun 13,2014
1 people found
this helpful
I wish all consultants work like Nick, very helpful! I would recommend Anthony Fox to anyone renting in east London as they deliver what was promised. Thanks...
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“Absolutely chuffed with the service at Anthony fox. I recently ......”

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Jun 13,2014
Minithumbup
By: 'Ben'
Jun 13,2014
1 people found
this helpful
Absolutely chuffed with the service at Anthony fox. I recently just started letting with them and I much more satisfied with them then my previous agency....
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“very quick and efficient. I managed to find a property ......”

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Jun 13,2014
Minithumbup
By: 'charlene'
Jun 13,2014
1 people found
this helpful
very quick and efficient. I managed to find a property i want within short period of time. Very helpful. Helped me throughout until I moved in...
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By: Demi Gray, Client Relations Manager
Jun 13, 2014
View all comments (1)
Dear Charlene, Thank you for adding this comment, I am very pleased to read about your experiences. Kind Regards Demi Gray, Client Relations Manager ...

“Best agent I have ever dealt with. I bought a ......”

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May 22,2014
Minithumbup
By: 'Mr'
May 22,2014
2 people found
this helpful
Best agent I have ever dealt with. I bought a property through them as a buy to let investment. The whole process went through very smoothly even better new tenants moved in a week after exchange. I would definitely use them again....
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“Best agent I have ever dealt with. I bought a ......”

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May 05,2014
Minithumbup
By: 'Mr'
May 05,2014
1 people found
this helpful
Best agent I have ever dealt with. I bought a property through them as a buy to let investment. The whole process went through very smoothly even better new tenants moved in a week after exchange. I would definitely use them again....
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“Very good experience, Nick was very helpful from start to ......”

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Apr 16,2014
Minithumbup
By: 'Kamil'
Apr 16,2014
0 people found
this helpful
Very good experience, Nick was very helpful from start to the end, property ready before moving as promised. It was a pleasure to deal....
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“I have dealt with many Agents in the past and ......”

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May 07,2014
Minithumbup
By: 'Mr'
May 07,2014
2 people found
this helpful
I have dealt with many Agents in the past and must say that Anthony Fox is by far the most pleasant experience. Thorough and professional the team has delivered above and beyond by securing fantastic rent and a professional tenant as promised. The process was ...
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“I cannot praise Vinh Lieu of Anthony Fox highly enough. ......”

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Jun 22,2014
Minithumbup
By: 'J'
Jun 22,2014
1 people found
this helpful
I cannot praise Vinh Lieu of Anthony Fox highly enough. He was efficient, friendly & communicative, transparent, flexible, and approachable. He kept us informed and was always helpful. We felt we could trust him totally which is vital when you are tenants wanting to rent a ...
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By: Demi Gray
Jun 23, 2014
View all comments (1)
Dear Charlene, Thank you for adding this comment, I am very pleased to read about your experiences. Kind Regards Demi Gray, Client Relations Manager ...

“Arturas has been absolutely wonderful in terms of provision of ......”

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Dec 09,2016
Minithumbup
Arturas
By: 'Long'
Dec 09,2016
0 people found
this helpful
Arturas has been absolutely wonderful in terms of provision of high quality services to us all the way through the process of letting and managing our properties. He has always been polite, professional and sensible. His advice is always sensible and helpful. He is the ...
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Comment on agent fees
All good.
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“I had a wonderful experience dealing with Dovile from Anthony ......”

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Dec 14,2016
Minithumbup
By: 'Agota'
Dec 14,2016
1 people found
this helpful
I had a wonderful experience dealing with Dovile from Anthony Fox. She came across very friendly, professional and competent from the moment I met her and made my property search enjoyable and stress-free. I would definitely recommend her to anyone looking to rent in Canary ...
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Comment on agent fees
Good
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“I used Anthony Fox to find me a tenant for ......”

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Apr 28,2014
Minithumbup
By: 'A'
Apr 28,2014
0 people found
this helpful
I used Anthony Fox to find me a tenant for my property. As a first time landlord they helped me understand the process and kept me updated every step of the way. I still contact them when I have a query in regards to looking ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Anthony Fox prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.

- All complaints should, in the first instance, be directed to the Manager of the Branch you have been dealing with. He or she will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.

- If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Company Director responsible for the Branch in question. You must write to them within one month of receiving the Branch response. The Branch manager can supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

- After you have received a response from the Company Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 9:51 AM 25/01/2016 by Arturas Laurinavicius

Awards won by Anthony Fox Estate Agents, London E14 9GE



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Anthony Fox Estate Agents

Branch - Canary Wharf, London, E14