Jul 16,2011
By: 'Rob Capon'
Jul 16,2011
17 people found
this helpful
As a landlord of some 13 years, I have dealt with a good many different
lettings agents and their representatives over the years. The service I have
received to date has ranged from adequate to unacceptable, and the people I
have dealt with, in general, have not seemed to care much about their
clients, and this lack of concern has generally gone hand-in hand with a
high turnover of staff, and therefore a lack of continuity and therefore
knowledge of my position and requirements. Quite often, I have phoned an
agent who currently has one of my properties let, and they have never heard
of me, or the property.

I am delighted to say, however, that there is one bright shining star of an
exception to this disappointing rule. That is Black Katz. Since my first
contact with them, they have been exceptionally helpful, friendly, efficient
and just plain nice. I cannot over-emphasise what a difference this makes. I
have gradually moved more properties over to them and would ideally like
them to look after and find tenants for all of them (13), if possible.

Of particular note are Michelle and Carly, who are absolutely brilliant at their job and
always go the extra mile, whether it's calling a tenant on my behalf, or
emailing me some information. They really makes all the difference and make
owning and renting properties a far less stressful experience than it
otherwise would be. I cannot recommend them highly enough (and do, to my
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Black Katz

78 Borough High Street London Bridge, London
Greater London

020 7403 5010

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Branch - London Bridge, London, SE1