“My housemates and I have just found a residence with ......”
5 Star Review
Oct 17,2014
By:
'Marie'
Oct 17,2014
Branch: London, 112-114a Balham High Road
Services: Lettings (as a Tenant)
Rent PCM: £1380
Would you recommend?: Yes
Postcode: SW17
Branch: London, 112-114a Balham High Road
Lettings (as a Tenant)
Rent PCM: £1380
Postcode: SW17
0
people found
this helpful
My housemates and I have just found a residence with Morgan and Randall. To be very honest we were very lucky to have worked through them, overall they have been just brilliant. We had been looking for places desperately and we had met SO much estate agents. We saw first hand how much undermining tactics and desperate measurers estate agents stretch to when dealing with clients. We were basically laughed out of places and even told 'we can't work with that budget...go elsewhere'....not a very pleasant experience at all. I finally found a place with Morgan and Randall and from the very beginning they were brilliant. There was no pressure, they were so friendly and chatty. My housemate Amy and I went to view the property with Clare initially...she was so chatty and helpful. Amy and I even commented at how different the initial meeting was with Clare, how much more comfortable we were when speaking and working with her. She answered any questions we had even giving us tips on what to look out for in properties that we potentially wanted to rent...which was great for us as were pretty new to the London estate agencies 'battlefield' and more so how at this point we were pretty disheartened by our estate agencies experiences.
When we did get the property we were working with Garry, we ended up doing most of the dealings with him. Garry was fantastic to work with, again so chatty and helpful. Answering all our (probably silly and useless queries) immediately and professionally. We are most happy as he has always been there the minute we contact and has been there for us every step of the move in process, from signing documents, clearing details, bank transfers etc. We all mentioned how much more comfortable we have been working with Morgan and Randall (Garry and co) as they are much more approachable and comfortable to work with. Garry was really helpful, and continues to be...even when we have had difficulties with obtaining some references etc. Amy and I used to be with another agents in our previous house, and they were just horrific (*cough* KFH). But we consider ourselves very lucky to have had the opportunity to work with Garry and all at Morgan and Randall.
I could go in more detail but overall we cannot recommend Morgan and Randall enough... they have been just excellent. We have been having some slight problems since moving in as the painters etc are still not finished...this is out of Morgan and Randall's control but again they have been on the phone every day asking for progress and how we are with regards to this. Overall the three of us are extremely happy with Morgan and Randall, we are very fortunate to have been able to find a property through them and we cannot recommend them enough to anyone.
0
people found
this helpful
Was this helpful?
Yes