I called Express Agency 6 times now and I am still yet to have a response. This has been over the duration of the last 9 days. I am a first time buyer with a mortgage promise in place and on the initial call I gave an offer of £12000 above the asking price. I asked if they had received an offer to which response they hadn't and they will contact me as soon as possible. 48hrs passed and no response so I tried again....and Yes you guessed no response. I continually spoke with someone each time I called and still no response. They call themselves an express agency and advertise that they have a 3 week turn around on alot of their properties. I'm not happy and just wanted people to know if they have the same experience.