I have a long lease where they are freeholders. Over the years some works were carried out to the block, which were usually very badly executed and some even appeared completely unnecessary. However, the block fell into disrepair and eventually major works were carried out, which no-one disputed were required but the quality of the work was terrible. We did not pay the service charges and so they took us to the LVT. We had very little funds to defend ourselves properly whereas they got the best surveyors and lawyers money could buy and they knew every trick in the book, serving late documents, etc. Consequently, we gained very little at the LVT, and we were very disappointed in their surprising decision, especially given the quality of the works carried out. 'Ditchwater' were given the choice to put some works right or give us a reduction. They choose the small reduction leaving the works still to be put right, i.e. the cheaper option. We feel that we have been 'cheated' through legal tricks and our rights ignored. Anyone who wishing to view the works are welcome. The costs of the work were over £30,000 per flat (18 flats)!