Bournecoast Properties
Bournemouth, BH6
4.5/5, 83 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
93% lettings fee satisfaction

“Terrible letting agents. Rude and unprofessional. I wouldn't advise anyone ......”

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Jul 12,2011
Minithumbdown
By: 'Anon'
Jul 12,2011
4 people found
this helpful
Terrible letting agents. Rude and unprofessional. I wouldn't advise anyone to use them.
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Opening Hours
Address

Bournecoast Properties
26 Southbourne Grove
Southbourne,Bournemouth
Dorset
BH6 3RA
01202437888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £115,000 £287,500
Lettings 95% 93% £550 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 34 6 5 0 7 0 10 2
Areas covered
  • BH6
  • Bournemouth
  • BH4
  • Poole
  • Christchurch
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA NALS TPOS Sales TPOS Lettings TPOS TDS Property Redress Scheme
Latest Properties

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“Extremely helpful in helping me book a weekends accommodation. Great ......”

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Jan 26,2018
Minithumbup
By: 'Jess Williams'
Jan 26,2018
0 people found
this helpful
Extremely helpful in helping me book a weekends accommodation. Great communication and brilliant service received. Have used the company once before and will continue to do so every year for our yearly weekend booking...
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Good
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“Zach was very helpful starting from the viewing of property. ......”

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Nov 20,2017
Minithumbup
By: 'Riji'
Nov 20,2017
0 people found
this helpful
Zach was very helpful starting from the viewing of property. He ensured that the moving in paperwork was smooth and quick and answered all my queries to my complete satisfaction....
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“Zach and his team at Bournecoast went above and beyond ......”

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Nov 08,2017
Minithumbup
By: 'James Quilliam'
Nov 08,2017
0 people found
this helpful
Zach and his team at Bournecoast went above and beyond when it came to finding the right property in Bournemouth. From securing the deal to the moving in paperwork, it made what should be a very stressful time very excitable and smooth. Bournecoast are always ...
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Comment on agent fees
Agent fees were very reasonable
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“All the staff at Bournecoast have been brilliant, especially Zach. ......”

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Nov 02,2017
Minithumbup
By: 'Vicky'
Nov 02,2017
0 people found
this helpful
All the staff at Bournecoast have been brilliant, especially Zach. He really made the whole renting process easy and smooth. Any problem or query we have had has been quickly dealt with. Our let is only for the winter but we are hoping to rent ...
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“Zach was extremely helpful in assisting us with a student ......”

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Oct 31,2017
Minithumbup
By: 'Arianne'
Oct 31,2017
0 people found
this helpful
Zach was extremely helpful in assisting us with a student winter let. He took his time to show us around the property, explaining everything we needed to know and giving us a chance to ask questions if we had any. He was honest with us ...
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“Zach was really helpful throughout the entire process of securing ......”

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Oct 31,2017
Minithumbup
By: 'Aaron'
Oct 31,2017
0 people found
this helpful
Zach was really helpful throughout the entire process of securing the winter let property and was never too bust to help us!...
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“Zach was extremely helpful in organising my Winter let in ......”

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Oct 31,2017
Minithumbup
By: 'Jon'
Oct 31,2017
0 people found
this helpful
Zach was extremely helpful in organising my Winter let in Southbourne. The process itself was made seamless due to Zach's input. He was happy to help with any queries that I had concerning the property, and has always been, and continues to be supportive as ...
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Comment on agent fees
It's the going rate, I haven't rented for a while, so this was all new to me.
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“Zach was extremely helpful in organising our winter let and ......”

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Oct 31,2017
Minithumbup
By: 'Caroline'
Oct 31,2017
0 people found
this helpful
Zach was extremely helpful in organising our winter let and took a lot of time and trouble to help us get everything set up so we could move into our flat in Southbourne on the 6th September....
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Comment on agent fees
The agent's fee was reasonable.
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“Dear Bradley,Thank you for sorting out my holiday dates ......”

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Sep 25,2017
Minithumbup
By: 'Susan G'
Sep 25,2017
0 people found
this helpful
Dear Bradley, Thank you for sorting out my holiday dates on short notice. You were considerate and efficient. A true star! Susan G. Norfolk...
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“We have recently decided to rent out our property for ......”

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Aug 13,2017
Minithumbup
By: 'Sharon and Simon, Christchurch'
Aug 13,2017
0 people found
this helpful
We have recently decided to rent out our property for part of the year and do this though Bournecoast. We have nothing but praise and thanks for their professional approach and attention to detail. The staff at the office are always helpful and considerate. The ...
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Comment on agent fees
Good
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“Zach helped us secure a flat for next year. Really ......”

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Jul 31,2017
Minithumbup
By: 'Jacob'
Jul 31,2017
0 people found
this helpful
Zach helped us secure a flat for next year. Really good service, done as much as he could to make it as quick and easy as possible. Really helpful throughout the entire process and really appreciated....
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Comment on agent fees
Good
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“Really easy going and efficient work making the whole process ......”

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Jul 31,2017
Minithumbup
By: 'Tallis Simons'
Jul 31,2017
0 people found
this helpful
Really easy going and efficient work making the whole process nice and easy. Would definitely recommend if looking for properties in this area!...
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“Zach was extremely helpful when it came to arranging the ......”

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Jul 30,2017
Minithumbup
By: 'AdamCarnell'
Jul 30,2017
0 people found
this helpful
Zach was extremely helpful when it came to arranging the let on my flat for university next year! He made it a simple and enjoyable experience....
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Comment on agent fees
Good.
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“1st class service. Very attentive with minor issues. staff are ......”

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Jul 29,2017
Minithumbup
By: 'p'
Jul 29,2017
0 people found
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1st class service. Very attentive with minor issues. staff are always friendly .and is in a timely manor. Best regards Paula Dyson...
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Comment on agent fees
good
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“Jennette is very helpful and polite. She made the deposit ......”

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Jul 28,2017
Minithumbup
By: '-'
Jul 28,2017
0 people found
this helpful
Jennette is very helpful and polite. She made the deposit return process to be very easy and clear which that made me not to feel so worry throughout the process....
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“Being first year students this at first seemed a daunting ......”

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Jul 28,2017
Minithumbup
By: 'CW'
Jul 28,2017
0 people found
this helpful
Being first year students this at first seemed a daunting thing to do, however Zach made the process very easy, and has been friendly all the way through....
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Comment on agent fees
Good
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“We have used Bournecoast to manage our property since 2009 and ......”

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Jul 15,2017
Minithumbup
By: 'fkw'
Jul 15,2017
1 people found
this helpful
We have used Bournecoast to manage our property since 2009 and we have found them very professional and efficient. We had a major issue lasting many months from the flat above. Simon Tebbutt went well beyond the call of duty over this period to assist us ...
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Comment on agent fees
Fair for the excellent service offered.
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“Zach was the Sales negotiator for the sale. We had ......”

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Jul 14,2017
Minithumbup
By: 'Sheldon42uk'
Jul 14,2017
0 people found
this helpful
Zach was the Sales negotiator for the sale. We had looked at 20+ flat's and were impressed first off when he had complete details, including maintenance, ground rent and wether pets were allowed. The whole team were professional and informative and although it wasn't an easy ...
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Comment on agent fees
N/a we were the buyers.
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“Very prompt and professional. Quick and easy to solve an ......”

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Jun 21,2017
Minithumbup
By: 'Elena'
Jun 21,2017
0 people found
this helpful
Very prompt and professional. Quick and easy to solve an issue. Was a pleasure to rent through this agency ! Thank you !...
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“From the first phone call to the final email. Everything ......”

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May 22,2017
Minithumbup
By: 'Everygas'
May 22,2017
0 people found
this helpful
From the first phone call to the final email. Everything was done with speed and efficiency. Bradley Millatt dealt with my enquiry from the original booking to payment to post booking questions. He is extremely friendly, helpful and professional. Thank you Bradley, I hope my ...
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Comment on agent fees
They have to make some money and it's nice having a professional Agent at the end of the telephone for any queries that may come to light.
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“My wife and I have just completed an 8 month 'winter ......”

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May 15,2017
Minithumbup
By: 'Peter Drysdale'
May 15,2017
0 people found
this helpful
My wife and I have just completed an 8 month 'winter let' tenancy through the Bournecoast agency. From our very first enquiry right through to the leaving process we have found the staff to be very professional, helpful and efficient. The team that dealt with our ...
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Comment on agent fees
The fees seem to me to be about right for this location and the type of service. No quibble about fees
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“Outstanding service from Simon. As an overseas seller Simon couldn't ......”

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Apr 07,2017
Minithumbup
By: 'Bruce Prockter'
Apr 07,2017
0 people found
this helpful
Outstanding service from Simon. As an overseas seller Simon couldn't have made us feel more reassured in the whole process. This was a particularly complex sale from the onset but Simon made it look easy which we certainly know it wasn't. Simon smoothed everything for ...
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Comment on agent fees
Exceptional value for money.
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“I have rented a property twice through Bournecoast and would ......”

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Apr 04,2017
Minithumbup
By: 'PC'
Apr 04,2017
0 people found
this helpful
I have rented a property twice through Bournecoast and would recommend them without hesitation. The second time there was a very tight deadline but everything went to plan. My main contact was Zach who was very professional and efficient but had an easy going manner. ...
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Comment on agent fees
I have not used other agents to date so it is difficult to comment
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By: Simon Tebbutt
Apr 04, 2017
View all comments (1)
Dear PC, thank you very much for taking the time to post a positive review. It's always a pleasure to receive these comments and I will ensure they're shared with Zach and the rest of the team. In the meantime can you let me know which flat you are a tenant of and I will also share with the owner. Simon ...

“Simon Tebbutt has been a fantastic support during our purchase ......”

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Mar 23,2017
Minithumbup
By: 'Emily T'
Mar 23,2017
0 people found
this helpful
Simon Tebbutt has been a fantastic support during our purchase of a property in the local area. It was a particularly complicated sale however Simon remained professional, friendly and supportive throughout. Simon and his team have helped to push this sale along with absolute dedication, ...
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“Helpful and efficient staff. Usually can solve problems quickly or ......”

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Feb 27,2017
Minithumbup
By: 'melissa'
Feb 27,2017
0 people found
this helpful
Helpful and efficient staff. Usually can solve problems quickly or will find a way to. Always telephone back and have good records of previous communication. Very organised and make life easier....
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Comment on agent fees
average
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“The Bournecoast team and its members run a professional operation ......”

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Jan 16,2017
Minithumbup
By: 'Family McLeod'
Jan 16,2017
1 people found
this helpful
The Bournecoast team and its members run a professional operation and carry out and deliver a friendly business service. We have had minor issues on both sides from time to time as you would expect running a holiday let and they are consistantly very good ...
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Comment on agent fees
Good, there are not the cheapest, but they get good quality renters and achieve good rental values. Their fully managed service allows us to be totally hands off, which as an owners is perfect.
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“thank you've been all helpful, I'm sure you going always ......”

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Jan 06,2017
Minithumbup
By: 'Dziri'
Jan 06,2017
0 people found
this helpful
thank you've been all helpful, I'm sure you going always to be a strong team that works like one body to keep their customer peace of mind in the top list of priorities...
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“AS a landlord, I really appreciated the time, care and ......”

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Dec 22,2016
Minithumbup
By: 'AP'
Dec 22,2016
0 people found
this helpful
AS a landlord, I really appreciated the time, care and detail spent in resolving a technical problem which led to a solution that was good for the tenants and cost effective for me. As in the past, this was very professionally handled....
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Comment on agent fees
Not the cheapest, but transparent and good value for money
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“They do what they say they are going to do. ......”

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Dec 19,2016
Minithumbup
By: 'Peter Copeland'
Dec 19,2016
0 people found
this helpful
They do what they say they are going to do. We have nearly 95% occupancy, and very good tenants.If we have a problem it is sorted out quickly.Well done Bournecoast....
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“I've had my bungalow with Bournecoast for a couple of ......”

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Dec 18,2016
Minithumbup
By: 'Ian M'
Dec 18,2016
0 people found
this helpful
I've had my bungalow with Bournecoast for a couple of years and they have managed all letting arrangements (holiday and some longer term) and maintenance which has made it extremely easy for me. Payment is always on time and if anything needs fixing they're right ...
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Comment on agent fees
Fees are reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:14 PM 16/10/2018 by Des Simmons

Awards won by Bournecoast Properties, Bournemouth BH6 3RA


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