“I rented a flat for two years in Battersea and ......”
1 Star Review
Oct 09,2014
By:
'Laird'
Oct 09,2014
Branch: London, 71 South Side
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: No
Postcode: SW11
Branch: London, 71 South Side
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: SW11
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people found
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I rented a flat for two years in Battersea and Duk & Hedges were the agents dealingwith this let. I have to say i cant imagine a more terrible experience. I cant stress to anyone how bad these people are. In the first instance they are the laziest agents ever. I had a problem with my oven and after 4 months!! yes 4 months of not having use of cooking facilities i had to have the thing repaired myself and deduct the cost from the rent. Also when i moved in they charges me £90 to do a credit check, after 6 months the landlord contacted me directly. Turns out they had just taken my cash and not actually run the check, this made the landlords insurance invalid or something of thay type. I ended up having to fork out another £100 because the contract had to be rewritten and Duck and Headges charged me the fee!! unbelivable!! i tried to get the mony back but never did. As for the fees, they are ridiculous and they charge for everything, plus they are very fast at taking your money but need anything back and prepare to make 50 phone calls before you can get anything from them. Finally when i came to move out (given i had never missed a days rent and left the property in immacualte condition) they made me run around the houses, suddenly all these caoulses i had never agreed to popped up. A list of contenst that had been produces 3 years and two tennants earlier was suddenly my responsibility (this is something i have heard they do to a lot of people.. They take your money to replace good but keep it for themselves and dont give it to the landlord) After a huge battle and some disgusiting emails from Greg Hedges i eventually lost £600 from my deposit. The fact that a prolonged legal battle would have just cost me more is what they bank on in these situations. It was 3 months befor i got my deposit back and im glad to have the whole situation behind me!! What ever you do avoid this leeting agent at all costs... they are the reason letting agents have a bad name... Id rather use Foxtons and thats saying something
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