0% sales valuation accuracy
0% sales fee satisfaction
Jul 10,2011
Jul 10,2011
2
people found
this helpful
this helpful
Pleasant staff. However unfortunately their reputation was tarnished by one member who thankfully has left since. Outright lied about particulars of property (should have known better, estate agents will do anything for a sale regardless of any moral code or lack thereof). When we pulled out because their lies were a distinct selling point at the time, they promised that if we found another property we were interested in would be able to move at short notice. I thought fine. It wasn't their fault, just one individual however since then they keep fibbing off saying they'll call back when leave messages about other poperties but they never do.
Complete lack of customer service skills and an extremely negative experience. I would stay well clear of them. They also refused to give details of their female complaints procedure and ran off with £100 + of my money.
Complete lack of customer service skills and an extremely negative experience. I would stay well clear of them. They also refused to give details of their female complaints procedure and ran off with £100 + of my money.
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Jul 10, 2011
Apologies. Massive typo. Should read 'formal complaints' not female!! Apologies for any offense caused by my incompetent typing / autocorrect.
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Address
King Sturge now Jones Lang Lasalle
42 Castle Street
Liverpool
Merseyside
L2 7LA
0151 242 6490
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
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Jul 10,2011
Jul 10,2011
2
people found
this helpful
this helpful
Pleasant staff. However unfortunately their reputation was tarnished by one member who thankfully has left since. Outright lied about particulars of property (should have known better, estate agents will do anything for a sale regardless of any moral code or lack thereof). When we pulled ...
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Jul 10, 2011
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Apologies. Massive typo. Should read 'formal complaints' not female!! Apologies for any offense caused by my incompetent typing / autocorrect. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
