I totally agree with M in the previous review about Sterling. We have been let down trememdously and will not use them ever again.
We are letting our house 2 MONTHS AHEAD before we are leaving the country through Sterling. We thought leaving it a bit more time should secure us a better tenant and smoother process before we go. They did manage to find a tenant in 2 weeks, but the contract remained unsigned from the tenant until 2 weeks before our departure, when I really could not stand it and chased and chased - until one day I found out from their website that our property has gone back to the market again - and we are only less than 2 weeks away from our departure!!!!!! How ridiculos is this??
The feedback speed is appauling and it seems no one cares once they completed their sales mission. How can I let someone like this manage my property while I am abroad?
The person Becky is particularly unhelpful and rude. Whenever we were on the phone she sounded impatient and wouldn\'t let me finish. The other staff are OK but the feedback is still appaulling.
Landlords, please don\'t use Sterling to manage you property if you are looking for fully managed service.