...left to get your reviews in for the
2024
allAgents People Awards
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Smith & Winborn
PO Box 112
Effingham,East Horsley
Surrey
KT24 5YE
01372 750647
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Lettings | 0% | 99% | £1,800 | £2,100 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
8 | 0 | 9 | 6 | 0 | 0 | 0 | 0 | 0 | 3 |
No Properties
as lead tenant I was given notification of viewings, but repeatedly with less than 24hrs notice, I've kept these texts (Which specify a "sent time" as well as the proposed "viewing time" should further investigation be required). However our deposits have since been regained so this review serves only as a warning to other prospective tenants.
as for the unaccompanied viewing; we were informed of this by telephone (And certainly no agreement was made by us) therefore no record could be kept (how predictable - we can verify this because we are in touch with those prospective tenants involved). Any grievances were encouraged to be made by phone for the same reason.
SWR are not a particularly bad agency, however they (And at least one of their associated landords) constantly disregarded us and treated us poorly, with many references to us being students. Being students does not justify poor standards in both service and housing. This is why a bad review was given.
I would specifically not recommend SWR to other Students because they have treated us unprofessionally and overly support (At least one) crooked landlord. Unfair deposit deductions were made, However after a long and protracted dispute they admitted that the problems were not our fault (also supported by emails).