Absolutely abismal agency, avoid at all costs.
The agents are rude and obnoxious and provide little to no support to tenants with unresponsive landlords.
Their dealings are \\\"shadey\\\" to say the least, especially during the tenant referencing phase, they require a lot of unnecessary personal information, much of which is intrusive.
The agent has repeatedly not given the required 24hrs notice when visiting the property and even had the nerve to send potential tenants to the house unaccompanied.
A thoroughly unpleasant experience, especially when compared to other responsible agencies.