Kingswood Estate Agents (Basildon)
Basildon, SS14
4/5, 12 reviews
75% recommended
83% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“I have never come across such serious crooks! Firstly I ......”

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Jul 05,2011
Minithumbdown
By: 'fr'
Jul 05,2011
8 people found
this helpful
I have never come across such serious crooks! Firstly I have been ringing them asking for their manager to resolve an issue and everytime I ring \"he\'s not in the office\" or \"he\'s out of the country\".
I saw a property near the station after christmas and sent my wife to have a look at it. She said it was ok but informed them I would aso have to come and have a look. My wife described it to me and our concern was that there were no wardrobes.Nevertheless we were told about the administration fee of about £200 and something which would be deducted from the rent. I gave them my card details not in agreement to the property but in the event it was agreed on. Unknown to ourselves they took money from it and there were no documents to sign. I rang them later to ask about the money taken and they told me it was procedure to hold the house. Now the guy I speak to says I am sorry that flat is actually gone! So they took money to hold a flat that would be gone anyway! I have been trying to get around this by contacting them but as i said \"manager is never in\", or is \"out of town\" or \"has stepped out of the office\"
I am left with no choice as it has been over 6 months of trying to get my money back to no avail, now I will have to go the law for this to be resolved. I am not sure whether it is the police I contact or ombudsman. Anyone who has dealt with these crooks or any other of their kind please help me out with advice.
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Opening Hours
Address

Kingswood Estate Agents (Basildon)
The Property Centre, Southernhay
 ,Basildon
Essex
SS14 1ET
01268 521566

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 100% £22,000 £270,000
Lettings 100% 99% £775 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 0 5 1 0 0 0 2
Areas covered
  • SS14
  • SS12
  • SS13
  • SS15
  • SS16
  • SS8
  • SS7
  • SS6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA ARMA TPOS Sales TPOS Lettings TDS
Latest Properties

No Properties

“Brilliant service...”

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Mar 16,2020
Minithumbup
By: 'Bianca'
Mar 16,2020
0 people found
this helpful
We sold our home with the help of Kindswood and I can honestly say they have been amazing! Steve was a superstar! He was the one that held a 5 people chain togather. When we thought that everything will go belly up he did his magic ...
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“property sale....”

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Dec 18,2019
Minithumbup
By: 'Terry Scales'
Dec 18,2019
2 people found
this helpful
My wife and I used Kingswood Estate Agents to sell a house in Basildon. Although we experienced longer delays than we expected we were always able to speak with Steve Rew, who whould chase the relevant Solicitors from all sides of the transaction and give ...
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“letting...”

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Mar 19,2019
Minithumbup
By: 'happy bunny'
Mar 19,2019
1 people found
this helpful
i have used Kingswood for the past 4 years for all my properties and they have been excellent at finding me good tenants. always happy to deal with Harriet and Matt, although all the staff are good....
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“Excellent service...”

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Oct 26,2018
Minithumbup
By: 'Andrew Moss'
Oct 26,2018
0 people found
this helpful
We dealt with Harriet recently and can only say that she was very professional and understanding in some of the issues that we had. Fully recommend Kingswood and especially Harriet. Many thanks....
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Comment on agent fees
Fees were as expected
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“First class service...”

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Apr 10,2018
Minithumbup
By: 'Sharon McCarthy'
Apr 10,2018
0 people found
this helpful
Highly recommend Kingswood Estate agents, the team are so friendly and professional with amazing knowledge of our local area. From start to finish with contact and support throughout my house sale and finding our dream home. Without you guys im not too sure where we ...
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Comment on agent fees
Good price for such an excellent service
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“Top Job over the last 5 years!!!!...”

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Apr 10,2018
Minithumbup
By: 'Tjlp'
Apr 10,2018
0 people found
this helpful
What can I say, we bought through them initially a buy to let flat which despite being a total difficulty to complete on due to leasehold and other legal aspects, however they persevered through and I was able to purchase even with the sitting Tennant. ...
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“Amazing Service...”

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Apr 03,2018
Minithumbup
By: 'Kieran'
Apr 03,2018
0 people found
this helpful
Sold and rented my property through Kingswood Estate Agents, they were all very helpful during this process! Wouldn't use any other agent the service here is definitely five star....
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Comment on agent fees
Good
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“AVOID this cheating company!!!!!!!!we asked this company to value ......”

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Jan 15,2017
Minithumbdown
By: 'Cheating Company'
Jan 15,2017
1 people found
this helpful
AVOID this cheating company!!!!!!!! we asked this company to value our property prior to us refurbishing it completely, which they did, recommending that once ready to market we should do an open day with a price in excess of..... to get the best and fastest ...
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By: Richard Frost
Mar 30, 2017
View all comments (1)
We have taken time to review your comments and we appreciate your feedback. Further to our investigation into this matter it is clear that you were more than happy with our services up until the point of your buyer withdrawing from the purchase. Our findings are that the purchaser's solicitor received the leasehold pack from Basildon Council. The details in this pack were that the Council were to be undertaking works in the very near future and this would be a cost of approximately £17,00 ...

“I am writing this review to say what a outstanding ......”

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Nov 11,2015
Minithumbup
By: 'Lorraine Childs'
Nov 11,2015
0 people found
this helpful
I am writing this review to say what a outstanding service I have received from Kingswood Estate Agents, especially Matt who I have been dealing with throughout the sale of my property, however whenever I have spoken with any member of the team the service ...
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“They were absolutely superb with helping me find my first ......”

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Oct 15,2015
Minithumbup
By: 'Georgia'
Oct 15,2015
0 people found
this helpful
They were absolutely superb with helping me find my first flat! After losing the first one we liked, they have always tried their best to help whenever I rang to ask for new properties, always happy to help and friendly... Thank you guys!...
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“Called them to arrange a viewing, i was advised they ......”

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Jan 03,2012
Minithumbdown
By: 'jj'
Jan 03,2012
4 people found
this helpful
Called them to arrange a viewing, i was advised they are only doing them on saturdays. I work on that day so i asked if i could arrange something else and i was simply told if i do go on saturday and it goes it ...
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“I have never come across such serious crooks! Firstly I ......”

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Jul 05,2011
Minithumbdown
By: 'fr'
Jul 05,2011
8 people found
this helpful
I have never come across such serious crooks! Firstly I have been ringing them asking for their manager to resolve an issue and everytime I ring \"he\'s not in the office\" or \"he\'s out of the country\". I saw a property near the ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 24/07/2014 by Harriet Hutson

Awards won by Kingswood Estate Agents (Basildon), Basildon SS14 1ET


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