“Firstly, I wouldn't normally write a review about letting agents, ......”
1 Star Review
Sep 26,2014
By:
'Mr'
Sep 26,2014
Branch: Liverpool, Unit 3 Exchange Street
Services: Lettings (as a Landlord)
Rent PCM: £350
Would you recommend?: No
Postcode: L9
Branch: Liverpool, Unit 3 Exchange Street
Lettings (as a Landlord)
Rent PCM: £350
Postcode: L9
7
people found
this helpful
Firstly, I wouldn't normally write a review about letting agents, I would simply take away my business, but in this companies case, they need taking to task and probably punishing by the authorities.
To date, they have tried to damage my reputation as a landlord, they have published incorrect photographs on advertisements, they have produced tenancy agreements that flout consumer protection legislation, they have tried to charge for services that should be free to my tenants, they have let my properties become damaged, they have issued ridiculous quotes for straightforward repairs, they have given little or no feedback, they require constant chasing for any progress and finally just to add insult to injury they have told lies to deflect any criticism of their pathetic service. I have been in dispute with other businesses before, but I have never come across an outfit like this, they should be ashamed to even associate themselves with anything with the word 'Professional' in it.
Just take a look at the images in this advert http://www.gumtree.com/p/1-bedroom-rent/1-bedroom-apartment-orrell-lane-liverpool/1075286856
The images in this advert were placed to simply damage my business out of a spiteful vendetta by this offices staff, simply because I wouldn't accept their illegal and badly drafted tenancy agreements.
The images do not bear out this properties current condition and were a set produced indicating the works required before any new tenant would move in over a year ago. They have been marketing my properties like this for nearly 4 months and I only discovered these images yesterday. I'm not sure what my review would do to their ranking on your website, but I know what it should do.
They ought to be ashamed of themselves.
What agent could do to change your mind?
Simply offer a professional service and avoid doing spiteful things such as this advert
Attached Filesnbsp;
Comment on agent fees
I'm not a lover of fees, but every business is entitled to earn money to make a living. In this companies case, I cant complain about them, they are what they are just fees.
But I'm not complaining about them, I'm complaining about the spiteful little staff who think they are above the laws that protect consumers and businesses that they currently deal with.
My advice to anybody who deals with this company is,,, just watch out, take proper legal advice and don't believe a word they tell you!
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