“Hideous experience. On two occasions I attempted to use them, ......”
1 Star Review
Sep 26,2014
By:
'NOTHAPPY'
Sep 26,2014
Branch: London, First Floor, 3-5 Globe Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: E3
Branch: London, First Floor, 3-5 Globe Road
Lettings (Prospective customer)
Postcode: E3
10
people found
this helpful
Hideous experience. On two occasions I attempted to use them, they were rude, uninterested in my needs and late for two appointments. People are so desperate for a room in London they feel that can take advantage and make no effort. And we are expected to pay an overpriced admin fee?? Rubbish!
What agent could do to change your mind?
1. Common courtesy and better communication.
2. An actual genuine interest in helping you rather than being rude, dismissive and uninterested.
3. Better time keeping and keeping your word. Honesty goes a long way and people will trust you in the long run.
4. A clearly laid out information sheet with all the different charges you may incur. This company seems to be making up charges left right and center. Someone should defiantly investigate how legally this company operates.
Attached Filesnbsp;
10
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