Doorstep
Plymouth, PL9
1.8/5, 5 reviews
20% recommended
100% lettings valuation accuracy
33% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“This agent is awful, I have had nothing but stress ......”

Share on :
Jul 04,2011
Minithumbdown
By: 'stelen'
Jul 04,2011
11 people found
this helpful
This agent is awful, I have had nothing but stress and heartache from them. Never has renting been so painful. I have now moved out thank goodness. It was a shame because I planned to stay longer, but after the way they treated me I had to get out.
Tenants agreement was late, and the signed copy has never been sent to us.
We were never informed of the quarterly inspections which are imposed upon us. I have children and pets and did not want a stranger in my home whilst I am out at work. I have had to take countless days off work to deal with these inspection, and other DIY that has needed doing.
To deal with they are disgusting. They speak to me like dirt, I have written evidence of conversations with them by email where they come across very threatening. I only wish I could do more to put a stop to rogue agents like this and protect future tenants from having to deal with such nastiness in their own home.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Doorstep
251 Dean Cross Road
Plymstock,Plymouth
Devon
PL9 7AZ
01752 491 626

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 33% £630 £775
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 4 0 0 0 0 0 0
Areas covered
  • PL9
  • PL7
  • PL21
  • PL12
  • PL5
  • PL1
  • PL4
  • PL6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS
Latest Properties

No Properties

“Have used doorsteps as an agent for over 10 y......”

Share on :
Mar 09,2023
Minithumbup
By: 'martin'
Mar 09,2023
0 people found
this helpful
Have used doorsteps as an agent for over 10 years now. No problems with tenants they have vetted, Any problem with property raised by tenant quickly discussed and dealt with. As long as owner of property works with the agent to come to a decision on ...
read full review
Was this helpful? Yes

“Incompetent, half asleep staff. I wasted £70 travelling down from Bristol ......”

Share on :
Feb 22,2018
Minithumbdown
By: 'Daniel'
Feb 22,2018
1 people found
this helpful
Incompetent, half asleep staff. I wasted £70 travelling down from Bristol to meet up for a viewing. Told them to phone and confirm meeting me nearer the appointment time, as I there is no signal on the train. Could they be bothered? No. Should you bother? ...
read full review
Was this helpful? Yes

“Would never recommend to use them when it comes to ......”

Share on :
Oct 25,2017
Minithumbdown
By: 'Mattpbwkd'
Oct 25,2017
3 people found
this helpful
Would never recommend to use them when it comes to the end of tenancy they are not helpful at all and if there is a dispute over any of the deposit with the landlord they do not provide any information requested and plainly side with ...
read full review
Was this helpful? Yes

“These guys are to be avoided. Terrible service, bad at ......”

Share on :
Jun 24,2014
Minithumbdown
By: 'PatrickW'
Jun 24,2014
12 people found
this helpful
These guys are to be avoided. Terrible service, bad at fixing problems and they try and stitch you up at the end of the contract. Please avoid, you have been warned....
read full review
Was this helpful? Yes

“This agent is awful, I have had nothing but stress ......”

Share on :
Jul 04,2011
Minithumbdown
By: 'stelen'
Jul 04,2011
11 people found
this helpful
This agent is awful, I have had nothing but stress and heartache from them. Never has renting been so painful. I have now moved out thank goodness. It was a shame because I planned to stay longer, but after the way they treated me I ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:53 PM 20/03/2015 by Jade Sweet

Awards won by Doorstep, Plymouth PL9 7AZ



Find the Best Agent to
Sell or Rent Your Home