100% sales valuation accuracy
100% sales fee satisfaction
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Sep 24,2014
Sep 24,2014
0
people found
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Our local branch of Haarts in Ely have some amazing people working for them and this is what makes them stand out from other estate agents. Sarah Barker was exceptional her tireless patience and support her dedication been totally overwhelming at times. Carmel Luff is a one off and her innovative problem solving skills puts her in a league of her own and Jeanett Duggan always there to support when needed and the calm voice of common sense. I would recommend Haarts for anyone that wants the bespoke experience, we have had what I can only describe the journey from hell, none of it Haarts or our fault, but Haarts stuck with us all the way and lived through all the highs and the lows with us. I wouldn't hesitate in recommending them to my friends.
One small criticism the phones during being times the phones divert to HQ, this is where it falls over as messages often don't get relayed back in a timely manner.
One small criticism the phones during being times the phones divert to HQ, this is where it falls over as messages often don't get relayed back in a timely manner.
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Latest Reviews
24th Sep 2014
reviewed by 'Sue'
31st Aug 2014
reviewed by 'Vince'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £148,000 | £225,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Sep 24,2014
Sep 24,2014
0
people found
this helpful
this helpful
Our local branch of Haarts in Ely have some amazing people working for them and this is what makes them stand out from other estate agents. Sarah Barker was exceptional her tireless patience and support her dedication been totally overwhelming at times. Carmel Luff is ...
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read full review
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Sep 24, 2014
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Dear Sue,
Thank you for your review - we are really pleased to hear about the service you received from the individuals in our Ely branch and the good experience you had with us. We're sorry to hear about the issue with the phones - this has been noted and we will be looking in to this to make sure our Head Office relays messages back to branches as soon as possible.
All the best for the future,
Melanie Smith, Customer Relations Manager. ...
Aug 31,2014
Aug 31,2014
0
people found
this helpful
this helpful
My property was sold on my behalf through HAART, Ely, a transaction which was opened by Carmel Luff, Branch Manager.
Carmel Luff presented herself at the correct time and place as arranged. In a complete change of level of professionalism, Carmel Luff attended the meeting ...
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Comment on agent fees
More than reasonable
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Sep 17, 2014
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Dear Vince,
Thank you for taking the time to write this lovely review! We are really pleased to hear about your experience and to hear about the service you received.
All the best for the future!
Melanie Smith, Customer Relations Manager ...
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Thank you for your review - we are really pleased to hear about the service you received from the individuals in our Ely branch and the good experience you had with us. We're sorry to hear about the issue with the phones - this has been noted and we will be looking in to this to make sure our Head Office relays messages back to branches as soon as possible.
All the best for the future,
Melanie Smith, Customer Relations Manager.