“I was looking for a 1 bed flat to rent for ......”
1 Star Review
Sep 23,2014
By:
'Nitesh'
Sep 23,2014
Branch: London, 4 Ealing Road
Services: Lettings (Prospective customer)
Rent PCM: £950
Would you recommend?: No
Postcode: HA0
Branch: London, 4 Ealing Road
Lettings (Prospective customer)
Rent PCM: £950
Postcode: HA0
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people found
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I was looking for a 1 bed flat to rent for a couple and a 4 month old kid. Saw an advert by Ellis and Co for this property and called to check the details and arrange a viewing. I asked the representative twice if he is okay with the child to which he, with loads of confidence, replied Yes. House viewing was arranged and I deposited the holding-deposit. Also, I provided the bank statements and salary slips for checks and verifications. I kept on checking with them (Shikha in particular as she was on this case) about the progress and if everything is fine and documents which I sent were sufficient. Based on their response every thing looked hunky dory. After a week and a half I received a call to know that land lord, all of a sudden, has decided not to have tenants with kids.
Weren't Ellis and Co aware of this? If not then they should have checked with the land lord before booking the house-viewing instead of asking for holding-deposit and keeping someone in quandary for 8-10 days?
A real bad experience.
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